Chapman and Cutler LLP is seeking a motivated Project Manager to join the Business Operations Department. The Project Manager specializes in administrative department project management and process optimization and works as a trusted resource to the Chief Business Operations Officer. This role serves as the key point of contact for large-scale interdepartmental projects, streamlines processes, conducts various data analyses to inform decision making, facilitates information sharing and gathering, and improves documentation effectiveness. The position requires an in-office presence but includes flexibility for some remote work.
The day-to-day responsibilities of the Project Manager will include:
Operations Projects
- Researches, investigates, and diagnoses issues related to administrative department operations
- Manages end-to-end project lifecycles starting from project pre-work, project planning, project kickoff, project execution, production launch, and project closure
- Develops and maintains project plans, timelines, and budgets to ensure successful project completion
- Manages delivery of key milestones with project team members (internal and vendor teams) according to planned schedule
- Effectively communicates project updates and status to stakeholders, including vendors
- Builds relationships with stakeholders, vendor partners and project teams to effectively manage and deliver quality projects
- Escalates and/or communicates effectively to senior executives to drive resolution
- Prepares status reports and performance dashboards to effectively communicate in formal and informal settings
- Works with stakeholders to establish key metrics and benchmarks and monitor them on an ongoing basis
- Monitors project progress and identifies potential risks or roadblocks, taking proactive measures to mitigate issues
Process Improvement
- Identifies opportunities for process improvement and implements operational efficiencies
- Utilizes project management and process improvement tools and methodologies to improve efficiency and productivity
- Proposes changes to project methodologies, frameworks, and promotes best practices for continuous process improvement
- Researches project management and process improvement trends, including methodologies, tools and technology
- Performs other related duties as assigned
Minimum Qualifications:
- Working knowledge of project management and process improvement tools and techniques
- Working knowledge of Smartsheet, HighQ Collaborate, Sharepoint, Microsoft PowerApps, and PowerBI preferred
- PMP or CAPM certification strongly preferred
- Experience managing implementation projects, ideally in a law firm or professional service firm, preferred
- Successfully operates at a fast work pace while meeting frequent deadlines.
- Superior organizational and proofreading skills; detail oriented
- Strong analytical skills, able to draw conclusions from data, assess implications, and make recommendations
- Works well under pressure and be an excellent problem-solver and team player
- Committed to client service; professional demeanor and discretion required
- Must have the ability to organize and prioritize work and meet deadlines
- Committed to following all Firm policies and information security protocols
To apply, please submit a cover letter and resume. All applicants will be considered; however, the hiring decision will be made based on qualifications for the position.
Chapman and Cutler LLP is an Equal Opportunity Employer M/F/D/V/SO.