We are currently seeking professional, highly motivated, service-oriented individuals to fill our Full-Time Personal Banker position. Personal Bankers are responsible for preforming routine branch and customer service duties while referring new or existing customers to appropriate departments for any services Ulster Savings Bank or its subsidiaries offer, and maintaining a safe work environment by adhering to the advanced security protocols Ulster Savings Bank has in place. Candidates must possess excellent verbal and written communication skills, the ability to listen, understand, and respond to requests in a timely manner, and be able to perform all essential duties and clerical functions.
Essential Duties and Responsibilities
- Verify the customer standing in front of you to process retail and commercial checking and savings account deposits and withdrawals
- Assist in performing all safe deposit box duties
- Redeem savings bonds for existing and non-existing customers
- Issue debit cards and gift cards to customers who request them
- Open all types of new personal and commercial accounts (ex: checking, savings, safe deposit box, IRA)
- Marketing products:
- Discuss traditional and non-traditional bank products with new and existing customers
- Continuously refer customers to other Ulster Savings Bank departments and subsidiaries
- Stay up to date with all products offered by the Bank and its subsidiaries and the purpose of each product
- Perform all Certificate of Deposit redemptions, pay-outs, transfers, and renewals
- Count all currency and coin accurately to balance your cash box daily
- Clearly verify signatures and amounts on negotiable instruments and various bank forms including but not limited to:
- checks, deposit and withdrawal slips, signature cards, payments, ect.
- Write various tickets, proof sheets, and receipts for auditing purposes
- Assist customers with questions and problems
- Travel to other branches as needed
- Any other duties management may assign
