Administrative Department Coordinator, Student Health Services
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Posting Details
Position Information
Job Category | Support Staff |
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Position Title | Administrative Department Coordinator, Student Health Services |
Full Time/Part Time | Full Time |
Division | Dean of the College |
Department | Student Health Services |
Hiring Wage/Salary Range | $18.75 - $20.75 per hour |
Determination | When extending an offer, Colgate University considers factors such as (but not limited to) the scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations. |
Benefits | Current Benefits Colgate University is proud to offer in-depth, competitive benefits that support the health and wellbeing of our employees and their family. The majority of benefits are effective on the date of hire. We pride ourselves on the scope and quality of the benefits offered to our employees. We invite candidates to visit our Benefits page to learn more about our generous benefits package, which includes but is not limited to: Health and Wellness: Comprehensive medical, dental, vision, behavioral health benefits, disability and life insurance, 403 B Retirement with employer core and matching contributions. Paid Time Off: Vacation time (varies based on position classification), sick time, 13.5 holidays including a Winter Recess between Christmas and New Year’s and 3 floating holidays. Paid Family Leave: After six months of employment, employees become eligible for up to 12 weeks of paid time off up to 67% of salary to a state maximum for bonding with a newborn, adopted or foster child, caring for a family member with a serious health condition or to help after a family member has been deployed to active military duty abroad. Continuing Education and Professional Development: Employees and their spouse/domestic partner may take up to 2 courses per semester at Colgate, tuition free with a $20 per course registration fee. Funding for work related courses to obtain an undergraduate or graduate degree related to your current position. After 7 years of service in an eligible position an employee’s eligible children may be awarded up to half of Colgate’s tuition to attend an accredited college, university or trade school of their choice. Along with a generous benefits package, additional perks unique to Colgate University include but are not limited to free on campus parking, free gym membership with discounts for family members, reduced Seven Oaks Golf Course memberships, University Bookstore discount, free library access, 3 free tickets for any regular season athletic home event, access to Colgate owned Bewkes Center and Glendening Boathouse, free access to all cultural events. |
Department Statement | Colgate Student Health Services provides high quality, confidential, and equitable healthcare and education to empower all students. Student Health Services offers routine medical care, gender appropriate health services, and mental health services, while also promoting wellness through health education. The Student Health Services is part of an integrated Health and Wellness team, partnering with the university’s Counseling Center, Haven Sexual Assault Resource Center, and Shaw Wellness Institute to provide a holistic approach to health and wellness. This is a 10-month position that carries 12 months of benefits. Anticipated start date is August 1st, 2024. |
Accountabilities | The Administrative Department Coordinator, Student Health Services is accountable for:
This position has been designated as a Campus Security Authority (CSA), in accordance with the federal statutory requirements of the Jeanne Clery Act. CSAs are required to and responsible for reporting allegations of crimes they receive from students and employees to the Campus Safety Department. |
Technical Competencies
Name | Office Productivity |
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Description | Demonstrated ability with all MS office and Google applications, to include: collecting, formatting and organizing moderately complex data via sorting, filters, charts, all basic to intermediate level formulae, including pivot tables. Demonstrated expertise with most commonly used MS word features and functionality, including table of content formatting, mail merges, track changes and other similar features. Ability to edit basic formatting and functional elements of MS PowerPoint. Demonstrated ability to efficiently leverage standard office software to manage calendars, contacts and email correspondence of multiple managers and departments heads. |
Name | Networking |
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Description | Demonstrated ability to develop collaborative relationships with other campus resources. Demonstrated ability to advance student health initiatives via development of collaborative relationships with other campus resources. |
Name | Medical Insurance Administration |
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Description | Demonstrated ability to develop collaborative relationships with other campus resources, school insurance broker and student insurance company. |
Name | Medical Domain Knowledge |
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Description | Demonstrated fluency in medical terminology and practices sufficient to work effectively as a medical administrative professional within a clinical setting. |
Name | Customer Service |
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Description | Demonstrated ability to consistently provide a welcoming environment for patients and key stakeholders, either via phone or in person. Demonstrated ability to collect and process information sufficient to provide effective patient intake. Maintain confidentiality of healthcare protected information (HPI). |
Name | Event Planning |
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Description | Demonstrated ability to effectively coordinate events. Demonstrated ability to recommend favorable vendor relationships and favorable contract terms. Demonstrated ability to communicate both written and oral related to planning events. |
Name | Technical Data Systems |
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Description | Demonstrated ability using relevant data systems/software for the incumbent’s given division or departments. Demonstrated ability to enter, manipulate and query all data sets used in day-to- day situations. Demonstrated ability to use all day- to- day and core functionality of all relevant systems. |
Name | Administrative Procedures |
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Description | Demonstrated mastery of commonly and consistently used Colgate and divisions/functional administrative policies and practices. Has knowledge sufficient to conduct administrative procedures and processes that are most critical to the department. Has knowledge sufficient to train others on all core and common administrative procedures. Has knowledge sufficient to create desktop aids or guides in the execution of common administrative procedures and processes. |
Behavioral Competencies
Name | Personal Accountability for Results |
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Description | Takes responsibility for decisions, performance, and outcomes; behaves in a responsible manner with a positive attitude; shows self-awareness and openness to feedback. |
Name | Effective Communication |
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Description | Demonstrates effective written and oral communication skills; shares information and seeks input from others; adapts communication to diverse audiences; protects private and confidential information. |
Name | Problem Solving and Decision Making |
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Description | Analyzes and prioritizes situations to identify and solve problems; generates solutions to improve efficiency and quality; involves others in solving problems and making decisions; factors organizational goals into decisions; makes clear, transparent, and timely decisions. |
Name | Change Management |
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Description | Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long-term direction of the university and can relate this to departmental area; adapts to new methodologies; identifies and acts on areas where change is appropriate. |
Name | Leadership and Teamwork |
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Description | Applies skills and knowledge to provide a climate to achieve departmental and organizational success; balances individual and department goals; helps others perform at their best; builds productive relationships to enhance individual and organizational effectiveness; treats others with respect; resolves conflicts among team members. |
Name | Creativity and Innovation |
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Description | Generates, explores, encourages, and implements innovative ways of creating strategic value for the university, division, department, and individual level; critically assesses the effectiveness of new initiatives. |
Name | Diversity and Inclusion |
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Description | Demonstrates respect for people and their differences; understands the benefits of a diverse workforce; earns the trust and respect of others; includes and welcomes others; works to understand the perspective of others; promotes opportunities to experience diversity within our community. |
Name | Sustainability |
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Description | Understands the impact of decision making and personal behavior in achieving the university’s commitment to a sustainable and carbon-neutral campus; supports and advances the university’s sustainability initiatives; influences others to use sustainable practices. |
Requirements
Professional Experience/ Qualifications |
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Preferred Qualifications |
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Education | High school diploma, or equivalent, with experience in records management, accounting, and office operations in a medical setting. An Associates degree or equivalent combination of education and experience is preferred. |
Certifications | |
Physical Requirements | Moderate physical activity. Requires handling of average-weight objects up to 25 pounds. Environment involves exposure to potentially dangerous materials and situations that require following extensive safety precautions and may include the use of protective equipment. |
Other Information | We will begin reviewing applications on June 3rd, 2024. |
Posting Detail Information
Requisition Number | 2024S026Posting |
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Temporary | No |
Work Schedule | 37.5 hours per week, Monday through Friday for ten months. The start date for this position will be August 1st, 2024 |
Job Open Date | 04/03/2024 |
Job Close Date | |
Open Until Filled | No |
Special Instructions Summary | |
EEO Statement | It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation, gender identity or expression, genetic information, being or having been victims of domestic violence or stalking, familial status, or any other categories covered by law. Colgate is an Equal Opportunity/Affirmative Action employer. Candidates from historically underrepresented groups, women, persons with disabilities, and protected veterans are encouraged to apply. |
Clery Act |
CAMPUS CRIME REPORTING AND STATISTICS The Department of Campus Safety will provide upon request a copy of Colgate’s Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. You may access the report from the Clery Compliance web page at: https://www.colgate.edu/about/offices-centers-institutes/dean-college/campus-safety-staff/clery-compliance. Printed copies of this report may be obtained upon request from the Department of Campus Safety via e-mail at cusafety@colgate.edu. |
Supplemental Questions
Required fields are indicated with an asterisk (*).
- *
Are you currently a Colgate employee?
- Yes
- No
- *
Have you ever been a Colgate employee?
- Yes
- No
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Do you have a spouse/domestic partner who currently is, or will be, employed at Colgate University?
- Yes
- No
- *
Are you at least 18 years of age?
- Yes
- No
- *
Please let us know how you heard about this position.
- Albany Times Union
- Binghamton Press & Sun
- BlackCoachesinSports
- Careerbuilders.com
- Cazenovia Republican
- Centralnewyorkhelpwanted.com
- Chronicle of Higher Education
- Chronicle of Philanthropy
- Colgate Employee
- Colgate Website
- CoSIDA
- Diverse Issues of Higher Education
- HERC (Upstate New York HERC)
- HigherEdJobs.com
- Indeed.com
- InsideHigherEd.com
- Mid-York Weekly
- NACWA
- naviGATE
- NCAA News
- Norwich Evening Sun
- Oneida Daily Dispatch
- Sherburne News
- Studentaffairs.com
- Syracuse Post Standard
- Utica Observer Dispatch
- Waterville Times
- WomenLeadersinCollegeSports.com
- Other
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If you selected "Colgate Employee" or "Other" for how you heard about this position, please provide the employee's name or where you heard about/saw the position.
(Open Ended Question)
Applicant Documents
Required Documents
- Resume
- Cover Letter