We LOVE that you are interested in learning more about this role and what makes Lovesac unique!
WHO we are? Here at Lovesac, our Lovesac Family is comprised of a diverse team who exemplify the following values:
- Core Values: Top Ambition, Willing to sweep floors, Grit
- Aspirational Values: Customer Centricity, Only A Players, Executional Excellence, Consciousness
- Table-Stakes Values: Positive, Passionate, Collaborative, Flexible, Self-starting, Self-aware, Candid, Empathetic, Inclusive, Insatiable Learners
We are committed to working and succeeding by incorporating our Guiding Principles into every aspect of our business:
We can all win together
We do as we say
Do less and do best
We’re borrowing this earth from our children
Love matters
We Offer Our Full Time Associates:
- Paid Time Off & Holiday Pay
- Sales Incentive Program
- Inaugural Grant Equity Award
- 401K Matching Contribution
- Paid Parental Leave
- Medical, Dental, Vision Benefit Plans
- Health Savings and Flexible Spending Accounts
- Life/AD&D, Short Term and Long-Term Disability
- Critical Illness and Accident Insurance
- Employee Assistance Program
- Financial Wellness Tools
- Associate Discounts
- Pet Insurance
Associates will be eligible to receive up to 125 hours of paid time off within our fiscal calendar year. They will be paid 1 1/2 times their regular rate for any hours worked over 40 hours in a work week. In addition, they will be eligible to receive 8 paid company recognized holidays and will be paid 1 1/2 times their regular rate for any hours worked on these holidays. Eligibility and terms for all benefits listed are as outlined in Lovesac’s policy and plan documents.
Our Purpose:
At Lovesac, were committed to bringing Total Comfort to millions of homes. That means having furniture that can evolve along with them as life unfolds.
From Sactionals The World's Most Adaptable Couch, to Sacs The World's Most Comfortable Seat, Lovesac products provide peace of mind where others cant. Our products can adapt to fit almost any space and style and look like new forever. This enables a new way of living, where people can continue to invest in, add to, and evolve their furniture instead of adding it to the landfill which is good for families and our environment.
What We Believe:
Love. It is the name we live up to. We champion building meaningful relationships as we foster a culture that embraces and celebrates the experiences, beliefs, backgrounds, expertise, talent, and individuality of everyone. We purposefully and meaningfully weave DEI into every aspect of our business. We seek to promote love, inclusion, and happiness in all that we do. #LoveMatters
The Role:
Currently, we are seeking to hire a Showroom Manager. As a Showroom Manager, you will be responsible for selling as well as leading and developing store teams to deliver sales results for your store. You have a passion for our product and our customers, creating a unique experience for them through the development of your sales team. A Showroom Manager selects and develops high performing store teams to exceed customer expectations. You forecast and adjust payroll to maximize productivity, achieve sales/payroll goals and complete workload to be profitable.
A Showroom Manager operates the store to maximize sales and profitability through merchandise, inventory, expense control, human resources management, operating costs and shrink.
Summary of Key Job Responsibilities:
- Responsible to meet or exceed all goals and key performance indicators (KPIs).
- Lead and ensure store operations are consistent through responsible fiscal management of budgets to meet or exceed payroll goals and contribution targets.
- Develop store team to meet or exceed financial goals through the execution of Lovesacs proprietary selling process to deliver sales consistently.
- Recruit and hire the store team, developing a bench of ready talent for the store.
- Coach and counsel direct reports, taking appropriate and corrective action in partnership with District Manager/Area Manager and Human Resources and in accordance with company policies and procedures.
- Prepare and deliver performance appraisals in partnership with District Manager/Area Manager and Human Resources, providing timely and appropriate feedback.
- Represent the company in resolving issues to the customers satisfaction working in collaborative partnership with HQ resources.
- Establish and maintain inventory integrity and accuracy protecting company assets at all times.
- Ensure store standards are maintained (i.e. merchandising visuals, marketing, cleanliness, appropriate inventory levels, backroom organization and cleanliness, safety etc.) in accordance with Company operating policies and procedures and for maximum sales impact.
- Processes POS transactions (i.e. sales, returns and exchanges) in accordance with company policies and providing accurate information to clients, teaching sales team to do the same.
- Maintain a calm demeanor and manage issues professionally and respectfully in accordance with our company standards.
- Act with integrity and trust, modeling behavior that respects our employees, peers and customers in accordance with the core values of our company.
- Perform any other duties as requested by management.