Provide internal and external member service by responding to calls in all in bound queues related to product information, account details, loan applications, establishing new accounts for existing members, etc. Conduct outbound calls as directed. Establish long term financial relationships with members by identifying needs and recommending solutions, including Credit Uni

Loan Closer Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information

Accurately process transactions. Educate members about the most convenient way to complete transaction processing in the branch and through other channels such as Internet Banking, the mobile app, audio response, the Contact Center, etc. Resolve member complaints and concerns quickly and efficiently and involve other functional areas as needed. Responsible for handling la

Job Location Lake Katrine, NY Position Type Full Time   Salary Range $17.50 Job Shift Monday Saturday Description We are currently seeking professional, highly motivated, service oriented individuals to fill our Full Time Personal Banker position. Personal Bankers are responsible for preforming routine branch and customer service duties while referring new or existing

Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems, providing education service, and uncovering financial needs for referral to the appropriate li

Deliver stellar member service levels to all current and prospective members Exhibit knowledge of all Credit Union products and services and maintain the ability to educate, inform and demonstrate benefits of SCU membership, while identifying and seizing acquisition, retention and cross sell opportunities Ensure requests, complaints, and/or issues are researched and resol

Include Leadership Embrace a culture of change, agility, inclusiveness, and innovation that aligns to Retail and the organization's vision and strategic goals. Collaborate with supervisory team to set clear objectives for the branch and employees; monitor progress and track results. Promote a balance between the employee and member experience by engaging with the team to s

Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversatio

Accurately complete all types of account transactions requested by members by following organizational processes and procedures. This includes processing negotiable instruments, accurate end of day proof and handling large volumes of cash. Provide courteous prompt service and proactively identify member needs, recommend solutions to meet needs and refer members to HVCU pl

A Customer Support Representative (CSR)/Teller Support Specialist is responsible to deliver a positive customer experience to current and prospective bank customers on the banking floor and the teller line. The person in this position will routinely move between the customer service desk and teller line as needed. A CSR/Teller Support Specialist must be able to adapt well

Include Operations Effectively process financial transactions by utilizing Bethpage systems in accordance with established policies and procedures. This includes but is not limited to deposits, withdrawals, payment, issuing bank checks, money orders, gift cards and process Speed Deposit and Night Drop transactions, if applicable. Make sound decisions that adhere to all pol

Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversatio

Provide internal and external member service by responding to calls in all in bound queues related to product information, account details, loan applications, establishing new accounts for existing members, etc. Conduct outbound calls as directed. Establish long term financial relationships with members by identifying needs and recommending solutions, including Credit Uni

The Senior Branch Member Account Specialist (BMAS) provides exceptional member service by performing transactions and adherence to exceptional service expectations from Trusted Advisor training. Assist, review, and correct member statements, overdrawn accounts, and related member accounting problems. Using appropriate equipment and software, obtain member's status, input

Provide quality customer service and a positive banking experience by handling financial transactions (i.e. cashing checks, handling deposits/withdrawals, etc.) with a professional attitude Actively listen for potential sales opportunities to promote specific bank products and services, and refer customers accordingly Conduct customer transactions with accuracy and prepar