Works with Product team to understand the challenges that customers and end users face in their day to day work and partner with them to design viable solutions. Recommends viable solutions to processes, technology, and interfaces that improve the effectiveness of the team and reduce technical debt. Foresees capacity requirements for component usage and identifies limitat

Promote the company's product portfolio and provide service assistance to consumers. Respond to consumer inquiries through inbound calls and internet inquiries. Deliver prepared sales scripts to educate, inform and provide solutions to potential customers. Describe solutions for individual sales situations. Communicate with consumers regularly regarding product informatio

Duties WHAT IS THE "APPEALS (AP) " DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Independent Office of Appeals; Case and Operations Support; Specialized Exam Prog and Ref; Collection Appeals; Examination Appeals. The following are the duties of this position at the full working level. If this vacanc

Duties WHAT IS THE APPEALS (AP) DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas 39 positions to be filled in the Independent Office of Appeals, HQ, Shared Team Admin Redact Support. The following are the duties of this position at the full working level. If this vacancy includes more than one grade an

Duties WHAT IS THE APPEALS DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Office of Appeals Shared Administrative Support 42 Vacancies Will be filled in any Appeals location listed within this announcement. The following are the duties of this position at the full working level. If this vacancy inclu

Duties WHAT IS THE OFFICE OF THE CHIEF PROCUREMENT OFFICER DIVISION? A description of the business units can be found at The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to hel

Duties WHAT IS THE OFFICE OF THE CHIEF PROCUREMENT OFFICER DIVISION? A description of the business units can be found at The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to hel

Duties WHAT IS THE COMMUNICATION AND LIAISON (CL) DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Communication and Liaison Stakeholder Liaison The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade le

Promote the company's product portfolio and provide service assistance to consumers. Respond to consumer inquiries through inbound calls and internet inquiries. Deliver prepared sales scripts to educate, inform and provide solutions to potential customers. Describe solutions for individual sales situations. Communicate with consumers regularly regarding product informatio

Duties WHAT IS THE INFORMATION TECHNOLOGY DIVISION? A description of the business units can be found at Twenty One (21) vacancies will be filled in the following specialty areas Anywhere within Information Technology. The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade

Duties WHAT IS THE INFORMATION TECHNOLOGY (IT) DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Information Technology The following are the duties of this position at the full working level. Provides direction for monitoring all program phases to integrate existing and future systems into new business

Duties WHAT IS THE INFORMATION TECHNOLOGY DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Information Technology The following are the duties of this position at the full working level. As a senior expert and consultant to top agency management officials, the employee advises on integrating IT program

Duties WHAT IS THE IT (INFORMATION TECHNOLOGY) DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to pe

Duties WHAT IS THE SMALL BUSINESS SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty area 5 vacancies in SB/SE Deputy Commissioner Exam, Specialty Examination, Estate & Gift/Excise Tax 1 vacancy in SB/SE Deputy Commissioner Exam Headquarters Exam; Exam Case Selection The following are the

Duties WHAT IS THE SMALL BUSINESS SELF EMPLOYED DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas SBSE Small Business/Self Employed, SB/SE Deputy Commissioner Exam, Specialty Examination, Estate & Gift /Excise Tax Exam The following are the duties of this position at the full working level. If this vaca