ESSENTIAL DUTIESAND RESPONSIBILITIES:

• Ensure the overall safety of the immediate work area as well as surrounding areas

• Provide outstanding internal and external guest service

• Assists in the supervision of Custodians, including but not limited to: day-to-day scheduling of team member tasks, assisting with monitoring and documentation of attendance and training. Inspection of work to ensure Mall of America standards are maintained. Provide input on performance appraisals.

• Serve as an on-duty person in charge of Custodians in the absence of an on-duty Housekeeping Supervisor

• Provide input into development or enhancement of Housekeeping procedures

• Assist supervisor in controlling inventory through check-in and check-out of equipment

• Check equipment prior to use; performs preventative maintenance according to schedule

• Complete logs documenting equipment use, keeps other records as required

• Operate power equipment associated with custodial duties

• Clean restrooms and stocks restroom supplies

• Clean seating areas, escalators, elevators, railings, telephone carousels and drinking fountains

• Patrol common areas of mall, park, and food courts during mall hours and clean spills, pick up litter, remove stickers and gum

• Sweep and wet mops floor in common areas in mall, park, food courts and service corridors

• Vacuum and extract carpet areas

• May clean high glass and fixtures requiring use of ladders, lifts and/or scaffolding

• Provide support and assistance to other team leaders, team members and other departments as requested

• Assist with snow removal when necessary

• Regular, reliable and consistent attendance

• Additional duties as assigned.
  

PREFERRED SKILLS, KNOWLEDGE AND ABILITIES:

• High school diploma or equivalent preferred

• Previous leadership experience is a plus

• Skills in personal time management and multi-tasking

• Excellent communication skills

• Working knowledge of the safe handling of equipment and materials used in custodial duties

• Ability to perform some of all the physical tasks in relation to lifting, scrubbing, sweeping, mopping and other custodial duties

• Ability to work variable and/or rotating shifts including nights, weekends and holidays

• 1-2 years previous experience in a housekeeping/custodial environment