Senior Manager, Diversity, Inclusion and Belonging
McLean, VA  / Chicago, IL  / Richmond, VA  / New York, NY ...View All
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Posted 1 day ago
Job Description
Job ID: R97859

McLean 2 (19052), United States of America, McLean, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Senior Manager, Diversity, Inclusion and Belonging

As a member of the Enterprise Diversity, Inclusion and Belonging (DIB) team, you will help be a member of the team transforming the Enterprise and specific Line of Business (LOB) teams by supporting Diversity, Inclusion & Belonging projects. Assist our efforts to identify, hire, develop and retain high performing, diverse talent. You will drive a variety of programs to enable LOBs and the Enterprise to increase impact, collaborate and improve processes.

The successful person will be able to leverage relationships from across the Enterprise, building collaborative relationships with other DIB LOB teams to maximize efficiency, share best practices, and achieve results. You should exhibit knowledge of and commitment to our diversity, inclusion, and belonging efforts. Sensitivity and good judgment with diverse teams is essential. You should demonstrate proficiency in project management, strong communication, influencing, and problem-solving skills across all stakeholders. You should have a focus on results that allows you to effectively multitask while keeping pace in a fast-moving environment.


  • Support DIB initiatives, including working strategically with leaders of current LOB- focused Business Resource.

  • Coordinate large multi-functional teams to minimize friction and maximize value of their efforts.

  • Partner with senior leaders to manage strategic activities and practices across the business

  • Deliver business outcomes with LoB programs, initiatives and strategies leading to industry leading D&I programs and results

Traits we see in a successful candidate:

  • Have a track record of successful program management, bringing the ability to quickly put structure in place to manage tasks and related expectations

  • Exhibit proven influencing skills to effectively drive project / program imperatives

  • Demonstrates a proven track record of excellent project management and delivery, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.

  • Strong understanding and alignment with DIB initiatives.

  • Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

  • Demonstrate good judgement and sensitivity, with diverse teams.

  • Demonstrate the ability to manage multiple projects simultaneously

  • Ability to leverage logical insights through data analytics (assessment, analysis and reporting) of diversity & inclusion metrics

Basic Qualifications:

  • Bachelor's Degree or military experience

  • At least 5 years of Diversity & Inclusion, Human Resource, Corporate Social Responsibility and/or Non-profit Advocacy experience

  • At least 5 years of experience in project management

Preferred Qualifications:

  • At least 5 years of experience in diversity, inclusion, equity & belonging

  • At least 5 years of strong problem solving or at least 5 years of influencing skills or at least 5 years of a combination of both

  • At least 3 years experience in change management

  • Strong attention to detail and results oriented, ability to meet objectives and handle multiple deadlines and priorities

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace.

All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
5+ years
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