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Account Manager
Amherst, NY
Job Description
Description
What is our Inside Sales/Account Manager?
The Account Manager's role is to take critical parts orders from our wholesaler customers and grow those accounts by understanding the market and their business. 3% of gross sales is commission.
Here is what a typical day as an Account Manager looks like:
You will be running a phone/email-based order desk for wholesalers in your territory. Territories are relationship-based, meaning your market will not be restricted by geography and you can sell throughout the country and world. You will be the member's first point of contact for their critical parts sourcing needs and also act as their liaison to connect them to other parts of the company as they have other needs. Our HubSpot has many unassigned accounts with past transactions and our website and marketplaces generate new warm leads from e-commerce sales every day. 3% of gross ticket sales is your commission and it's uncapped, so there's considerable earning potential for this role as you carve out your own cadence and sweet spot amongst our members. When the phone isn't ringing you are expected to be building relationships with past and present customers by reaching out to them and asking "How can I help you?"
- Handling member's quotations for buying and selling products.
- Handling member's customer service calls/inquiries and returns.
- Quoting and booking freight shipments.
- Using HubSpot to manage your pipeline with sequences.
- Organizing HubSpot information gathered from the Members.
- Introducing customers to other departments to handle their other needs.
- Understanding the scope of the business and being able to educate customers.
- Effectively researching and helping to generate lead lists for sales opportunities in the pipeline.
- Working alongside a group of passionate and energetic teammates at a high-growth company.
- Tracking and booking invoices, purchase orders, and payments.
- Collecting payment on all orders by working with finance to communicate with your customers.
- Working with our Data Analyst to prepare quotes.
- Contributing to the development of the role and company. Have an idea? Let's hear it!
Target salary - $55-75k base + commission
Job Requirements
Required Skills / Qualifications:
- 2 years experience in Account Manager role
Preferred Skills / Qualifications:
- Bachelor's or master's degree preferred or equivalent experience.
- Organizational excellence and ability to multitask.
- Creative problem-solving skills.
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct, and Aleron's strategic partner, SDI) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.
Aleron companies; Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, Viaduct, and Aleron's strategic partner, SDI are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
2+ years
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