The Workforce Management team is responsible to lead Citi's transformation efforts around staffing and skill adequacy and organization design. It is an exciting time to join the team as we are newly formed and in the building phase of developing the set of capabilities, processes, and tools to analyze, forecast, organize and plan for the future of the workforce. We are a global team with highly motivated colleagues who are focused on ensuring Citi has the right number of people, with the right skills, at the right place, time and cost.

The Workforce Management function is comprised of three pillars: (1) Workforce Planning, (2) Organization Design and (3) PMO and Risk & controls. This role is part of the Workforce Planning team and is responsible for implementing the transformation around how Citi manages resource needs, connecting headcount with financial planning processes and talent acquisition planning and assessing demand and supply and any associated resource risks. You will partner closely with 1-2 lines of business or functions as a trusted partner and workforce subject matter expert.

As part of the Workforce Advisory capability, you will be driving the implementation of the approach to resource planning for Citi. You will be a key player in embedding the resource planning processes across the organization and champion change efforts across key stakeholders in HR, Finance and the business.

Key Responsibilities

• Ensure smooth and on-time implementation of workforce management capabilities
• Contribute to the on-time delivery of regulatory commitments regarding resource management
• Be a trusted advisor to your line of business/function with key stakeholders including both peers and senior leaders
• Own the relationship and communications to your line of business / function and create connections with workforce planning SMEs for new process launches and feedback from the partners across all 3 workforce planning pillars of work and organizational design
• Inform the corporate standard for demand & capacity, strategic skills and resource planning and partner with and influence business/function stakeholders to adjust forecasting and headcount planning process to align to the corporate standard
• Partner closely with change management and corporate communications teams to ensure consistency of message
• Understand and stay abreast of all workforce management initiatives and provide feedback on the design of workforce processes
• Contribute to the on-time delivery of regulatory commitments regarding resource management

Qualifications

• 10+ years experience
• Consistently demonstrates clear and concise written and verbal communication skills
• Proficient in Microsoft Office with an emphasis on MS Excel
• Self-motivated and detail oriented

Education

• Bachelor's/University degree, Master's degree preferred

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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