Visions Federal Credit Union is developing a pool of applicants for potential full-time, part-time plus, and part time opportunities at our NY, NJ, and PA Branches.

These positions are on continuous recruitment, and are filled on an as-needed basis, depending on specific department needs. You will only be contacted if there is a current need at the location you indicated on your application and have met the qualifications/skills and experience that are required for the position. NOTE: This is a continuous posting for all locations, so PLEASE BE SURE TO INDICATE DESIRED WORK LOCATION.

Why work for Visions?

Flexibility, security, competitive wages, and benefits ranging from medical to retirement - we've got it all. We offer 40-hour (full-time), 30-hour (part-time plus), and part-time positions, along with opportunities for advancement, development, and tuition reimbursement. We're a company that's growing more and more every day - and you can, too.

About Us

We're a community-minded organization with more than 50 years of experience. We serve members across three states, and our culture is one built on giving back. We're more than just money - we're people helping people. If you want to be part of something greater, something different, and something growing - then come work at Visions. We're more than banking. You can be, too. #ClaimYourSeat

Member Service Representative (MSR)

Job Position Purpose/Summary: The Member Service Rep (MSR) provides exceptional member service by performing transactions and adherence to exceptional service expectations. Must enjoy working with the public. Possess an engaging outgoing, positive personality that will provide a warm and consistently friendly member experience. Be an advocate for and be able to explain Credit Union products, offerings, and services. Comfortable with interfacing with a variety of technologies to process transactions and perform account inquiries for members. Desire to serve the local community.

Education & Experience: We pride ourselves in our advocacy for education, growth, and opportunity for experience. This position would minimally require a high school education or GED. Required to have proven successful customer service and/or retail experience.

Essential Knowledge, Skills, & Abilities: Due to the nature of this role in dealing with our members on an on-going basis, the position requires (and is not limited to):

• Excellent interpersonal and communication skills (both verbal and written); Efficient time management and organizational skills; Flexibility (able to adapt to changing environment).
• Positively communicate with diverse membership and staff population while providing excellent customer
• Strong computer skills, adherence to confidentiality, detail oriented.
• Must able to complete all assigned educational courses and Product Certification tests, within required timeframes with passing
• Must be adaptable to changes in the work environment, comfortable with multiple competing demands and able to deal with frequent change, delays, or unexpected events in a calm and logical
• All employees must embrace and foster an environment that supports our mission and core
• Perform other job-related duties as

Compensation Range: $18.00/hr. - $22.00/hr. *Hiring rates may be dependent on a number of factors, including years of directly related work experience, education, geographic location or special skills*

Branch Member Account Specialist (BMAS)

Job Position Purpose/Summary: The Branch Member Account Specialist (BMAS) provides exceptional member service by performing transactions and adherence to exceptional service expectations. Must enjoy working with the public. Possess an engaging outgoing, positive personality that will provide a warm and consistently friendly member experience. Should be interested in problem-solving to help members resolve issues or concerns with statement, accounts, and problems. Be an advocate for, be able to explain and sell/enroll members in Credit Union products, offerings, and services. Must be able to interview members and perform needs assessment for consumer loans (except mortgage lending). Comfortable with interfacing with a variety of technologies to obtain status, input information, open new accounts, and process activities for members. Desire to serve the local community.

Education & Experience: We pride ourselves in our advocacy for education, growth, and opportunity for experience. This position would minimally require a high school education or GED, with preference for a certificate or degree in financial areas or customer service, along with one to two years' successful experience in customer service, retail, banking, or financial services industry.

Essential Knowledge, Skills, & Abilities: Due to the nature of this role in dealing with our members on an on-going basis, the position requires (and is not limited to):

• Excellent interpersonal and communication skills (both verbal and written); Efficient time management and organizational skills; Flexibility (able to adapt to changing environment).
• Positively communicate with diverse membership and staff population while providing excellent customer
• Strong computer skills, adherence to confidentiality, detail oriented.
• Must able to complete all assigned educational courses and Product Certification tests, within required timeframes with passing grades.
• Must be adaptable to changes in the work environment, comfortable with multiple competing demands and able to deal with frequent change, delays, or unexpected events in a calm and logical.
• All employees must embrace and foster an environment that supports our mission and core values.
• Perform other job-related duties as required.

Compensation Range: $20.00/hr. - $25.50/hr. *Hiring rates may be dependent on a number of factors, including years of directly related work experience, education, geographic location or special skills*

Senior Branch Member Account Specialist (Sr BMAS)

Job Position Purpose/Summary: The Senior Branch Member Account Specialist (BMAS) provides exceptional member service by performing transactions and adherence to exceptional service expectations. Must enjoy working with the public. Possess an engaging outgoing, positive personality that will provide a warm and consistently friendly member experience. Should be interested in problem-solving to help members resolve issues or concerns with statement, accounts, and problems. Be an advocate for, be able to explain and sell/enroll members in Credit Union products, offerings, and services. Must be able to interview members and perform needs assessment for consumer loans (except mortgage lending). Comfortable with interfacing with a variety of technologies to obtain status, input information, open new accounts, and process activities for members. Desire to serve the local community.

Education & Experience: We pride ourselves in our advocacy for education, growth, and opportunity for experience at Visions Federal Credit Union. This position would minimally require a high school education, with preference for a certificate or degree in financial areas or customer service and/or two to four years' experience in customer service, retail, banking or financial services industry.

Essential Knowledge, Skills, & Abilities: Due to the nature of this role in dealing with our members on an on-going basis, the position requires (and is not limited to):

• Excellent interpersonal and communication skills (both verbal and written); Efficient time management and organizational skills; Flexibility (able to adapt to changing environment).
• Positively communicate with diverse membership and staff population while providing excellent customer
• Strong computer skills, adherence to confidentiality, detail oriented.
• Must able to complete all assigned educational courses and Product Certification tests, within required timeframes with passing
• Must be adaptable to changes in the work environment, comfortable with multiple competing demands and able to deal with frequent change, delays, or unexpected events in a calm and logical
• All employees must embrace and foster an environment that supports our mission and core
• Perform other job-related duties as needed

Compensation Range: $21.00/hr. - $25.50/hr. *Hiring rates may be dependent on a number of factors, including years of directly related work experience, education, geographic location or special skills*

Service & Sales Representative (SSR)

Job Position Purpose/Summary: The Sales and Service Representative (SSR) provides exceptional member service by performing transactions and adherence to exceptional service expectations. This role may serve as an informal leader for the BMAS and MSR staff and needs to have positive leadership attributes (collaborative, team oriented, positive and supportive). Must enjoy working with the public. Possess an engaging outgoing, positive personality that will provide a warm and consistently friendly member experience. Should be interested in problem-solving to help members resolve issues or concerns. Be an advocate for, be able to explain and sell/enroll members, in Credit Union products, offerings, and services. Must be able to interview members and perform needs assessment for a variety of consumer loans and understand underwriting requirements. Comfortable with interfacing with different technologies to obtain status, input information, open new accounts, and process activities for members. Will be required to work with members on variety of accounts such as IRA, CDs, and able to compassionately process death claims. Strong desire to serve the members and local community.

Education & Experience: We pride ourselves in our advocacy for education, growth, and opportunity for experience. This position would minimally require a high school education or GED, with preference for a certificate or degree in financial areas or customer service, along with one to two years' successful experience in customer service, retail, banking, or financial services industry. Must have knowledge of / experience with lending. Supervisory or some leadership experience preferred.

Essential Knowledge, Skills, & Abilities: Due to the nature of this role in dealing with our members on an on-going basis, the position requires (and is not limited to):

• Working knowledge of Credit Union product and service offerings preferred.
• Excellent interpersonal and communication skills (both verbal and written); Efficient time management and organizational skills; Flexibility (able to adapt to changing environment); Leadership attributes.
• Positively communicate with diverse membership and staff population while providing excellent customer service.
• Strong computer skills, adherence to confidentiality, detail oriented.
• Must able to complete all assigned educational courses and Product Certification tests, within required timeframes with passing scores.
• Must be adaptable to changes in the work environment, comfortable with multiple competing demands and able to deal with frequent change, delays, or unexpected events in a calm and logical manner.
• All employees must embrace and foster an environment that supports our mission and core competencies.
• Perform other job-related duties as assigned.

Compensation Range: $23.00/hr. - $30.00/hr. *Hiring rates may be dependent on a number of factors, including years of directly related work experience, education, geographic location or special skills*