About Us:

How many companies can say they've been in business for over 177 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

What's the role?

As the Senior Accounts Receivable & Collection Specialist, you get to work with an astonishing team that plays a vital role in Carl Zeiss, Inc. Show case your skills by implementing process enhancements, collection of customer accounts, providing prompt and accurate customer support to sales representatives, field service representatives, and other company staff. Additionally, maintaining accurate reconciliation of accounts receivables portfolio of approximately 500-700 accounts.

Sound Interesting?

Here's what you'll do:

• Responding to external and internal customer requests via phone and email in a fast-paced, highly complex environment.

• Independently collect past due invoices by contacting customers via phone, email, or portal.

• Independently reconcile complex accounts, support in resolving customer disputes in a timely manner by collaborating with other departments within the company regarding invoices/billings or cash applications.

• Advanced organizational, technical and communication skills necessary to efficiently prioritize and resolve existing customer issues and facilitate payment.

• Process daily and/or month-end Account reconciliations - spread sheets such as daily cash log.

• Cash Application of payments to customer's accounts received via credit cards, coordinating, and collaborating with a centralized cash application team.

• Review/prepare customer refunds for duplicate payments, overpayments, and payments to incorrect company within the Carl Zeiss Group.

• Preparation of weekly aging report and prioritize accounts based on overdue status.

• Account review for credit releases.

• Negotiate payment plans.

• Train new team members on daily tasks.

Do you qualify?

• Five to seven years equivalent experience. AA degree in Finance or Business, preferred.

• SAP/CRM experience.

• Must have the ability to define and solve problems.

• Must be self-motivated, work independently with minimum supervision, and be an effective team player.

• Excellent verbal and written communication skills required.

• Advanced Excel/ Word skills including Pivot tables, VLookups and other advanced formulas.

Nice to haves:

• Accounting background preferred.

• Professional/commercial collection experience a plus.

Working Conditions and Special Demands:

• Hybrid work schedule - 3 days in the office/2 days remote.

The annual pay range for this position is $65,400 - $81,700.

The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, and education.

This position is also eligible for a performance bonus or sales commissions. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.

ZEISS is an EEO/AA/M/F/Disabled Veteran Employer

Your ZEISS Recruiting Team:

Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).