Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

This position is full-time (37.5hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 9am to 5pm EST. It may be necessary, given the business need, to work occasional overtime. Our office is located at 575 Underhill Blvd Suite 190 Syosset, NY 11791 .

We offer 4-6 weeks of paid training. The hours during training will be 9am to 5pm, Monday - Friday. Training will be conducted onsite.

Primary Responsibilities:

• Greets patients as they arrive and manages 20 minute wait time
• Assists patient with intake processes including copying required documents
• Collects co - payments, co - insurance and deductibles and issues receipts
• Processes walk - in patients and visitors
• Answers phones and schedules appointments
• Manages medical records (maintains, files / scans, prepares for schedule)
• Ensures all correspondence is scanned and / or filed in a timely manne
• Processes requests for medical records release
• Performs all other related duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High school diploma / GED or equivalent work experience
• Must be 18 years of age OR older
• 1+ years of customer service experience
• Working knowledge of medical office procedures and medical terminology
• Ability to work full-time (37.5hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 9am to 5pm EST. It may be necessary, given the business need, to work occasional overtime.

Preferred Qualifications:

• 1+ years of related work experience including data entry
• ICD 9 and CPT coding experience
• Bilingual fluency in English and Spanish

New York Residents Only: The hourly range for New York residents is $16.00 - $28.27 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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