Description

Come build your career at Lactalis, the world's largest dairy company, and a house of beloved and iconic dairy brands. We are seeking ambitious and talented candidates to join our USA Logistics team.

Lactalis USA produces award-winning nutritious and delicious dairy products that bring people together every day. We offer an enviable range of dairy brands including Galbani, President, Kraft Natural Cheese, Cracker Barrel, Black Diamond, Parmalat, Siggi's, and Stonyfield Organic in addition to several brands imported from our affiliates in Europe.

Across the United States the company has four business divisions with approximately 3,500 employees, 11 manufacturing sites and corporate offices located in New York City and Buffalo, NY, Chicago, IL, Londonderry, NH and San Fernando, CA. Lactalis USA is part of Lactalis Group, the world's largest dairy company with more than 85,500 employees worldwide, and a French family business founded in 1933 in France.

Lactalis' core values of AMBITION, ENGAGEMENT, and SIMPLICITY are at the heart of everything we do. We are dedicated to building a diverse, inclusive, and authentic workplace and we know that our candidates come from many different backgrounds, cultures, and experiences. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job posting, we still encourage you to apply and share with us your STORY, your PASSION, and your EXPERTISE! You may be just the perfect candidate for this or other roles within our company.

From your PASSION to ours

The position will be responsible for a variety of activities that support and provide technical assistance to the Logistics Department. Perform routine data collection, analysis, and audits to promote continuous improvement and ensure customer satisfaction in all logistics operations.

From your EXPERTISE to ours

Key responsibilities for this position include:

• Assist in the processing and investigation of incidents and Over, Short, Damaged, and Refused (OSDR) shipments.
• Possess general knowledge of food safety, hygiene, GMPs, pre-requisite programs, and distribution practices to aid the implementation and maintenance of Quality Management Systems.
• Able to identify areas of opportunity or nonconformity and escalate for resolution.
• Assist in the management, development, and enforcement of the quality management program.
• Collect data from various sources and develop reporting metrics with the guidance of the Quality Manager to improve operations results.
• Use data analysis tools such as Access, Excel, etc. to analyze, interpret, and report results that drive improvement.
• Provide all analytical data results to the supervisor and project manager in an organized and clear format.
• Carry out daily, weekly, and monthly reporting capabilities.
• Customer-specific projects to drive customer service and satisfaction.
• Perform the necessary audits on transportation and distribution centers to ensure product integrity, order accuracy, and proper service.
• Demonstrate commitment to a safe working environment that promotes the health and well-being of all employees and that will further contribute to the Company's overall performance and success.
• Travel and/or extended or off-work hours may be required.
• This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.
• To fulfill these responsibilities, tools such as a computer, phone, and/or allowance(s) may be provided.
• Reasonable accommodations may be made to enable individuals with disabilities to perform these Essential Duties and Responsibilities.

Specific Projects

• Assist in the development and maintenance of QMS both internally and externally through auditing of internal/3rd party warehouses
• Assist in the development of procedures for internal and third-party logistics warehouses
• Assist in OSDR reporting including the development of proper CAPA based on statistical data
• Identify gaps in current procedures and implement sustainable solutions within warehousing and transportation

Requirements

From your STORY to ours

Qualified applicants will contribute the following:

Education/Experience

• Minimum of an HS Diploma or Equivalent required, Associate's degree preferred
• 1-2 years of logistics experience

Specialized Knowledge

• Strong data analysis capabilities and competency in Excel, Access
• Understanding of Food Safety/ Quality programs
• Previous experience in AS400 or SAP is a plus

Skills / Abilities

• Good communication skills and willingness to self-learn new procedures and software
• Ability to multitask and prioritize time to deliver results on time
• Working knowledge of Word, Excel, and PowerPoint for report writing and presentations.

#LI-Hybrid