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You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life's unforgettable moments.
We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.
If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.
Join Sonova. Create sense.
Albany (NY), United States
Hearing Care Professional Trainee - Albany, NY
Empire Hearing
The Hearing Care Professional Trainee is a paid traineeship. You will be trained on all aspects of the Hearing Care Professional role in preparation for licensure in your state.
You will work closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Healthcare Professional onsite, the Hearing Care Professional Trainee is able to provide support to patients.
Empire Hearing provides comprehensive examinations to our patients with potential hearing loss. Our Hearing Care Professionals analyze those test results, as well as the patient's lifestyle, in order to make a recommendation on their hearing loss mitigation. We teach patients how to best utilize the new technology in order to meet their hearing goals and we follow up to ensure that they are successful in their hearing journey.
You will also perform hearing aid repairs, checks, and cleanings. You will work with the community and be involved in marketing activities and outreach opportunities.
What's in it for you?
- Get paid to train and learn to dispense hearing aids
- Sales incentive plan when fully-licensed
- Medical, dental and vision coverage
- Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
- TeleHealth training options
- 401k plan with company match
- Company paid Life/AD&D insurance
- Additional supplemental Life/AD&D coverage available
- Short/Long-Term Disability coverage (STD/LTD)
- STD LTD Buy-ups available
- Accident/Hospital Indemnity coverage
- Legal/ID Theft Assistance
- PTO & paid holidays
- Employee Assistance Program
What do we look for?
- People who are passionate about making a difference in the lives of others.
- A strong customer-care focus with an entrepreneurial spirit.
- A love of working with your community and a willingness to educate them about hearing healthcare.
- Excitement to learn!
Education:
- High School Diploma or equivalent
- Associates Degree, required
Industry/Product Knowledge Required:
- Prior experience/knowledge with hearing aids is a plus but not required
Skills/Abilities:
- Professional verbal and written communication
- Strong relationship building skills with patients, physicians, clinical staff
Work Experience:
- 2+Years in a health care environment, preferred
- Previous customer service experience, required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
Job Type: Full-time
Salary: $19.00 - $21.00 per hour
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Sonova USA, Inc. is proud to be an Equal Opportunity Employer (EEO/M/F/V/D). Please contact us if you'd like an alternative application method.