The Kraft Heinz Company is currently seeking a Shift Lead to work at our food processing facility in Lowville, NY. Successful candidates must be willing to supply improvements suggestions and ideas to help continue the success of our facility. Ideal individuals must be safety and quality orientated along with demonstrate adaptability and willingness to work in a team orientated, fast paced work environment. This position requires individuals to perform general production duties in a food manufacturing environment following strict quality and safety standards.

Kraft Heinz is an EO employer - Underrepresented groups/Women/Vets/Disabled and other protected categories

The company will review reasonable accommodations as required.

We offer a variety of benefits depending on how you chose what is best for you, but what is offered are:

• Medical, Dental, Vision, Health Reimbursement Account/Health Savings Account.
• Additional perks: Pet Insurance, (EAP) Employee Assistance Program, Company paid Life Insurance, Company paid Short-term disability
• $34.62/hr
• A $1.00 shift differential for second or and $1.25 shift differential for third shift.

Schedule is based on 7 days per week production.

The Lowville plant produces the legendary Philadelphia Cream Cheese and Kraft String Cheese! Built in 1971, the facility is over 400,000 square feet and houses 18 production lines. Milk and cream is supplied by local farms. With over 500 employees, the plant is one of the largest employers in Lewis County.

For more information on the company or the community, visit or

• Actively participate in plant safety efforts to achieve/exceed plant safety goals.
• Ensure accurate and timely communication to all employees, including participation in Level I, Level II, and DPM meetings and other communication channels as appropriate.
• Coordinate staffing and scheduling of day-to-day manufacturing activities as it relates to the plant.
• Responsible for employee Kronos and ensuring payroll accuracy.
• Conduct and verify that appropriate quality checks are completed and documented timely and accurately. Follow-up with respective quality personnel to resolve discrepancies that may arise.
• Audit process and procedures daily to ensure department is meeting quality, sanitation, and production standards.
• Performs departmental safety and GMP inspections and ensures that necessary corrective actions are completed. Submits work orders when necessary.
• Assesses work practices of employees and equipment to ensure a safe working environment that will prevent accidents.
• Achieve established department goals of production volume, quality, safety, and cost reduction.
• Other duties as assigned or required, including Process Owner backup if needed.

• Has personal integrity, is open, honest, non-political, can be trusted. Interacts with others in a manner that builds rapport, gains confidence, and puts others at ease. Maintains sensitivity to the concerns of others and adjusts behavior accordingly.
• Provides assistance to all members of the shift. Is willing to help others learn a new skill or process.
• Understands and displays thorough knowledge of the job and departments. Has working knowledge of the company procedures, methods, systems, and equipment related to the job.
• Is dedicated to meeting the expectations and requirements of internal and external customers.
• Evaluates situations and identifies appropriate ways to solve problems. Draws appropriate conclusions and develop practical approaches to address problems.
• Manages confidential matters professionally.
• Initiates and supports new programs, ideas, and processes. Constantly strives to improve processes on an on-going basis.
• Ensures meaningful participation, collaboration and works toward shared goals in all respective projects.
• Acts in a manner that fosters a diverse working environment in which different perspectives, backgrounds, and experiences are nurtured and respected.
• Plans and organizes to complete work within needed time limits and keeps pace with overall demands for the job.
• Able to provide direct leadership and coaching to hourly production employees.
• Ability to maintain calm demeanor through demanding situations that arise.
• Ability to present training and facilitate meetings.
• Dedicated to on-going personal and professional development.

• Ability to work with little supervision; be self-directed and trustworthy.
• Demonstrated personal leadership.
• Demonstrated team leadership skills.
• Demonstrate professionalism, self-motivation, and reliability through a positive attitude, communication, and participation in a Team.
• Ability to train others.
• Demonstrated organizational skills.
• Strong oral and written communication skills
• Strong analysis and critical thinking skills.
• Ability to work with Process Owners to achieve their goals and execute their plan for the day.
• Excellent computer skills, including experience with Microsoft Excel, Word, Outlook etc.

• Knowledge of processing and packaging
• Ability to multi-task.
• Ability to monitor and report on the workflow of others.
• Strong organizational and time management skills.
• Knowledge of KHMS

• Demonstrate leadership in all plant safety programs and efforts.
• Incorporate safety considerations into the daily activities of the work group.
• May be required to obtain training and perform tasks necessary to comply with various safety and environmental programs, e.g., LOTO, Machine Guarding, etc.

• Ensure the quality of our products and our workplace by following all procedures and guidelines.
• Comply with all established GMP's, HACCP guidelines, housekeeping responsibilities and ISO operating procedures.

• Actively participate in team goal setting/implementation to ensure that we are the low-cost, high-quality producer.
• Strive to maximize the efficiency of the plant/department by developing & implementing continuous improvement initiatives.

Sanitation: Will ensure that the equipment and machinery they work with is cleaned and sanitized according to the Kraft Heinz Sanitation Program rules explained at the beginning of the employment and during refresher sessions

Quality Assurance: Ensures all products manufactured align with the Quality Assurance Program and policies reviewed during the on the job training applicable to this specific operation function

Safety: Will follow the Kraft Heinz Safety Process and will keep themself and others away from harm while performing their duties. Will adhere to LOTO policy and procedures

• Able to work on all shifts, weekends and Holidays
• Workdays may fluctuate from week to week based on production
• A Minimum of a High school diploma or equivalent experience or general education diploma (GED)
• Must have strong communication skills
• Prior manufacturing experience is preferred

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact .