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WHAT IS THE WAGE AND INVESTMENT (W&I) DIVISION?
A description of the business units can be found at:
Vacancies will be filled in the following specialty areas: Wage and Investment Service Center- Accounts Management
The following are the duties of this position at the full working level.
- Responds to taxpayer's inquiries regarding preparation of a variety of tax returns, related schedules, and other documentation.
- Resolves account inquiries; advises taxpayers of enforcement actions; and manages sensitive case problems designated as requiring special case handling.
- Analyzes and resolves tax processing problems.
- Adjusts taxpayer accounts; prepares and issues manual refunds; performs multiple credit transfers; and computes tax, penalty, and interest (including restricted interest).
- Secures payment of delinquent taxes and filing of delinquent returns. Recommends lien and/or levy action, including supporting information for release.
- May serve as a technical advisor, OJT coach, classroom instructor, or reviewer; provides technical assistance on systemic problems and inconsistencies in IRMs.
CONDITIONS OF EMPLOYMENT: These are full-time seasonal positions. The initial season is 6-8 months and can be extended.
Tour of Duty: Shifts vary by location as indicated in the vacancy by location breakout. There is not a guarantee you will be selected for the tour of duty you prefer. See announcement verbiage for availability by location. Training may be conducted during a Tour of Duty (TOD) other than the one you were selected for. You will return to your permanent TOD once training is complete.
Post of Duty: Training may be conducted in a designated location other than the assigned POD located in the job offer until training is complete.
May be eligible for telework based on IRS policy. Must meet eligibility requirements.
While this job is telework eligible, you will be required to report to your assigned post of duty (POD) at least two (2) days per pay period. Employees are required to be within a 200-mile radius of their assigned POD while in a telework status. Telework eligibility does not guarantee telework; employees must meet and sustain IRS telework eligibility requirements and supervisor's approval to participate in the IRS Telework Program. As a reminder, if you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management. As another reminder, depending on the location you are selected for, you may be required to report to the office every day throughout the duration of training, which could be up to 10 weeks.
We will be filling approximately 278 positions across the following business divisions and locations.More vacancies may be filled as needed in the following locations.
Wage and Investment:
278 vacancies for W&I Accounts Management- Tours of Duty TODs vary by location and will be assigned upon selection. Day Shift hours are between 6:00 AM and 6:00 PM, and Swing Shift hours are between 2:00 PM and 2:00 AM.
- Andover, MA: 25 seasonal Day Shift or Swing Shift
- Austin, TX: 35 seasonal Swing Shift
- Chamblee, GA: 30 seasonal - 15 Day Shift, 15 Swing Shift
- Covington, KY: 30 seasonal - 15 Day Shift, 15 Swing Shift
- Fresno, CA: 30 seasonal Day Shift
- Holtsville, NY: 25 seasonal Day Shift
- Kansas City, MO: 43 seasonal - 23 Day Shift, 20 Swing Shift
- Memphis, TN: 30 seasonal - 15 Day Shift, 15 Swing Shift
- Ogden, UT: 30 seasonal - 25 Day Shift, 5 Swing Shift
- Telework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
- Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))
- Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).
You must meet the following requirements by the losing date of this announcement OR time of referral:
SPECIALIZED EXPERIENCE: Applicants must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 level in the Federal Service. Examples of specialized experience includes Specialized experience is defined as progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of this position. This may be paid or non-paid experience. Examples of qualifying experience include experience performing a variety of miscellaneous tasks involving researching and processing financial documents, reviewing information and determining corrective action on accounts, researching for missing/unclear accounting information and reviewing financial documents submitted for completeness.
OR
EDUCATION: You may substitute education for specialized experience as follows: A Bachelor's degree or four years of education above high school in any field of study from an accredited business, secretarial or technical school, junior college, college or university.
OR
COMBINATION OF EXPERIENCE AND EDUCATION: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.
For more information on qualifications please refer to .
For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to .
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click for Foreign Education Credentialing instructions.
- A 1-year probationary period is required.
- Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
- We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
- This is a bargaining unit position.
- Tour of Duty: Day Shift (Between 6:00 am - 6:00 pm) and Swing Shift (Between 2:00 pm - 2:00 am)
- Alternative work schedule, staggered work hours or telework may be available.
- A recruitment incentive has been authorized for eligible, highly qualified applicants. The incentive will be $2,000 and will require a two-year service agreement. The service agreement details will be provided to new employees prior to entrance on duty. This monetary incentive will be disbursed as outlined in the service agreement.
- In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
- Season length is from 6-8 months. Employees who work a seasonal work schedule are placed in non-pay status or recalled to duty as workload or budget dictates and in accordance with their seasonal employment agreement.
- If this position is designated as hard to fill and you were referred by an IRS employee, the employee may be eligible to receive a bonus for referring you under The Employee Referral Bonus Program (ERBP), recruiting strategy.
This is an open continuous announcement which allows applicants to apply up to the closing date of the announcement, 09/16/2024. This announcement will establish an inventory of applicants. Contingent upon funding and space requirements, one or more vacancies may be filled at the locations listed in this announcement as they come available.
We are projecting approximately 278 vacancies may be filled during the life of this register. It is anticipated that there will be a significant interest in the announcement. This announcement may be closed early if sufficient applicants apply to fill the anticipated vacancies.
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.
- Online Application - Questionnaire
- Education - See Education Section above
- Registration/License (If Applicable) - active, current registration/license
- High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.
This Direct Hire Public Notice is to gather applications that may or may not result in a referral or selection. Your application will remain active through the open period of this Public Notice. Applicants will be referred on a first in, first out basis. Those applicants who are applying earlier in the process will stand a much better chance of being referred for consideration in the selection process.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 09/16/2024 in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 09/16/2024.
To preview the Application Questionnaire, please click the following link:
- To begin the application process, click the "Apply Online" button.
- You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
- To complete, you must click the "Submit Application" button prior to 11:59 PM (ET) on 09/16/2024.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: .
Website
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Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at . We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis; please contact us if you require this for any part of the application and hiring process.
Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.