Commercial Customer Service Representative (AOM)
Syracuse, NY 
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Posted 12 days ago
Job Description
1401 Erie Blvd E, Syracuse, New York 13210

Carrier Enterprise sells and distributes residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products. Carrier Enterprise Northeast currently has a Commercial Customer Service Representative opportunity.

This position is currently a hybrid - working in the office 3 days a week, at home 2. It could go to full time in the office.

Payrate: $20-28 per hour DEO.

Company Website:

Job Responsibilities

* Order entry and engaging in order/project management for Commercial Sales

* Provide post-sales support to Internal and External customers

* Track shipments and logistics to customer job sites on the sale of commercial equipment

* Interfacing with other departments, the manufacturer as well as the customer on outstanding orders to ensure accurate processing of open PO orders based on commercial project timelines.

* Establish and maintain good relations with customers by providing prompt and courteous service.


Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.
Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!

Find out more about CE at .

Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).

Requirements

  • 2-3 years' experience in project management or customer service
  • Excellent customer service skills required
  • Excellent computer skills required (Microsoft, enterprise solutions, and proprietary applications utilized)


Qualifications

  • High School diploma or equivalent with three (3) years' experience
  • AA/AS degree with 2 years' experience preferred.

Salary range dependent on experience $50-$60,000

Carrier Enterprise is an Equal Opportunity Employer

There is no relocation offered for this opening

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
2 to 3 years
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