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Assistant Facilities Manager
New York, NY
Job Description
This position requires a daily onsite presence and is based in midtown Mahnhattan.
What this job involves
The Assistant Facilities Manager will be part of the team responsible for facilities management, assisting the Facilities Manager and the Client Corporate Real Estate team with the delivery of quality facility management services. This role will coordinate and manage client requirements and service delivery to ensure satisfaction with a focus on janitorial and housekeeping.
Job Responsibilities
Manage day cleaners and night supplemental cleaning services for NYC area. Responsible for inventory control including ordering, receiving, distribution, budgeting, storing, etc. of all cleaning supplies and products. Assist in the management ofManage contract, SLA's, invoicing, PO's, etc.
Be the primary respondent for all janitorial service tickets placed by the client and our own team. Ensure that the tickets are acknowledged and completed within our management agreement's SLAs
Coordinate with inhouse and external resources (i.e., property manager, janitorial contractors, capital project team, engineers, etc.) to schedule and complete the work. Coordination includes but is not limited to collecting COIs, names of vendor personnel, loading dock access, collection of MOPs within governing timeframes, etc.
Support audit work being completed in remote sites. Some travel may be required to sites in NYC, CT, Boston, Washington DC, etc.
Support the Facilities Manager in the implementation of short and long-term cleaning projects for the client. Manage Small Projects: office conversation from 1 occupant to 2 occupants, covert conference rooms to multiple occupant offices, pantry upgrades, etc.
Provide backup coverage when Facility Managers and other AFMs are on PTO. This coverage would include working in NYC facilities while the FMs and AFMs are on PTO from 1 day to 5 days at a time.
Support and implement innovative janitorial programs, processes and procedures that reduce short and long-term operating costs and increase productivity by working closely with the Facility Management Lead and the client.
Daily quality control janitorial inspections resulting in work order generation to immediately address issues identified
Participate in creating monthly/quarterly/annual and ad-hoc reporting appropriate for the client
In partnership with the Finance Team, assist in the development of monthly/quarterly variance reporting on all operating budgets for each property on a timely basis. Assist with the development and implementation of the annual management plan including operating budgets for the facilities within the region
Regular after-hours and weekend work may be applicable
Any and all other duties and tasks as assigned
Sound like you? To apply you need to have:
Bachelor's degree or equivalent work experience in Janitorial Services/Facilities Management with management/technical emphasis a plus
Minimum of 3 years Janitorial Services/Facilities Management industry experience required either in the corporate environment or, third party service provider or as a consultant
Strong organizational and management skills
Knowledge of real estate, telecommunications, furniture, accounting and building systems helpful
Excellent verbal and written communication skills
Fluency in Spanish is helpful
Proficient in MS Office, and MS Share Point
Computer proficiency in CMMS tools and work order management
Purchase order creation, proposal requests, invoice review of completed work.
Vendor management during normal and off hours including weekends when necessary
Must have strong Teamwork, Ethics, and Excellence (JLL core behaviors)
Ability to travel to other work sites
Ability to work after business hours and on weekends
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
What this job involves
The Assistant Facilities Manager will be part of the team responsible for facilities management, assisting the Facilities Manager and the Client Corporate Real Estate team with the delivery of quality facility management services. This role will coordinate and manage client requirements and service delivery to ensure satisfaction with a focus on janitorial and housekeeping.
Job Responsibilities
Manage day cleaners and night supplemental cleaning services for NYC area. Responsible for inventory control including ordering, receiving, distribution, budgeting, storing, etc. of all cleaning supplies and products. Assist in the management ofManage contract, SLA's, invoicing, PO's, etc.
Be the primary respondent for all janitorial service tickets placed by the client and our own team. Ensure that the tickets are acknowledged and completed within our management agreement's SLAs
Coordinate with inhouse and external resources (i.e., property manager, janitorial contractors, capital project team, engineers, etc.) to schedule and complete the work. Coordination includes but is not limited to collecting COIs, names of vendor personnel, loading dock access, collection of MOPs within governing timeframes, etc.
Support audit work being completed in remote sites. Some travel may be required to sites in NYC, CT, Boston, Washington DC, etc.
Support the Facilities Manager in the implementation of short and long-term cleaning projects for the client. Manage Small Projects: office conversation from 1 occupant to 2 occupants, covert conference rooms to multiple occupant offices, pantry upgrades, etc.
Provide backup coverage when Facility Managers and other AFMs are on PTO. This coverage would include working in NYC facilities while the FMs and AFMs are on PTO from 1 day to 5 days at a time.
Support and implement innovative janitorial programs, processes and procedures that reduce short and long-term operating costs and increase productivity by working closely with the Facility Management Lead and the client.
Daily quality control janitorial inspections resulting in work order generation to immediately address issues identified
Participate in creating monthly/quarterly/annual and ad-hoc reporting appropriate for the client
In partnership with the Finance Team, assist in the development of monthly/quarterly variance reporting on all operating budgets for each property on a timely basis. Assist with the development and implementation of the annual management plan including operating budgets for the facilities within the region
Regular after-hours and weekend work may be applicable
Any and all other duties and tasks as assigned
Sound like you? To apply you need to have:
Bachelor's degree or equivalent work experience in Janitorial Services/Facilities Management with management/technical emphasis a plus
Minimum of 3 years Janitorial Services/Facilities Management industry experience required either in the corporate environment or, third party service provider or as a consultant
Strong organizational and management skills
Knowledge of real estate, telecommunications, furniture, accounting and building systems helpful
Excellent verbal and written communication skills
Fluency in Spanish is helpful
Proficient in MS Office, and MS Share Point
Computer proficiency in CMMS tools and work order management
Purchase order creation, proposal requests, invoice review of completed work.
Vendor management during normal and off hours including weekends when necessary
Must have strong Teamwork, Ethics, and Excellence (JLL core behaviors)
Ability to travel to other work sites
Ability to work after business hours and on weekends
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
3+ years
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