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Job Title
Assistant Property ManagerJob Description Summary
The Assistant Property Manager plays a pivotal role in enhancing operational efficiency and providing comprehensive support in leasing and administrative tasks. Success in this position is marked by an action-bias attitude towards problem solving and approaching challenges with an entrepreneurial mindset. This role requires a resilient individual who thrives in a fast-paced environment and who is excited to grow and evolve with the role. The successful candidate will uphold a high standard of professionalism and foster strong, positive relationships with tenants and clients, ensuring excellent service delivery across all interactions.Job Description
RESPONSIBILITIES AND DUTIES:
Administrative Support
- Provides full administrative support including phone handling, typing, reports, filing, and distribution of correspondence. Coordinates office supplies in the absence of a property administrator
- Track vendor and tenant invoices through accounting, following established procedures
Tenant & Lease Coordination
- Own lease administration activities, such as abstracting leases and maintaining an up-to-date database.
- Prepares and maintains property files in an orderly and logical manner, including leases and contracts.
- Obtain aging report for management and follow up on all delinquencies, utilizing C&W or client-directed policies
- Follows up on all delinquencies per company or client-directed policies.
- Assists in the preparation of annual budgets, monthly financial reports, and bank deposits if handled at the on-site management office.
- Coordinates tenant move-ins and move-outs, including arranging for furniture delivery and pickup
- Oversees maintenance of work order and purchase order systems
- Responsible for development and maintenance of a comprehensive Tenant Service Package, including tenant handbooks, anniversaries, holiday gifts, park events, quarterly newsletters, and training programs.
- Ensures current and updated tenant information within the database.
Property Operations
- Prepares and coordinates bid proposals and service contracts.
- Updates and maintains office procedures in the Property Operations Procedure Manual under the direction of the manager
- Ensures that Certificates of Insurance for tenants and vendors are current
- Oversees the processing of management and maintenance staff hours, expense reports, check requests for review and approval
- Manages above-standard tenant bill-backs for electrical usage, after-hours HVAC, and other charges in a timely manner.
- Leads regular inspections of properties with janitorial and landscape providers, and any other service provider as directed by the manager.
- Participates in the performance oversight of all service contractors who perform contractual services.
QUALIFICATIONS
- Ideal candidate will have strong organizational skills, good attention to detail, and excellent verbal and written skills
- High touch approach to customer service
- Flexible and agile as priorities change, working with the appropriate level of independence and ability to partner effectively across departments
- Strong follow-up skills
- Possesses a sense of urgency
- Proficient in Microsoft Office Suite, including the ability to create professional communication and reports using word
- Ability to draft and format presentations in PowerPoint
- Foundational Excel experience and skills to create charts, diagrams and tables of data
EDUCATION
- High school diploma/ GED equivalent; Bachelors Degree preferred
WORK ENVIROMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery.
AAP/EEO STATEMENT C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.
OTHER DUTIES
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $45.00 - $45.00Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email. Please refer to the job title and job location when you contact us.
Cushman & Wakefield is an Equal Opportunity / Affirmative? Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.