At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CBSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

Community Bank is seeking a skilled and proactive Jr. RPA Developer to play a pivotal role within our newly established team. As a member of this dynamic team, you will be responsible for eliciting requirements from the business, documenting, designing, developing, and managing all aspects of each Power Automate project. This is a fully remote position, offering the opportunity to contribute to transformative projects from the comfort of your own workspace.

• Collaborate closely with stakeholders to elicit, analyze, and understand business requirements for automation initiatives.
• Document requirements, process flows, and solution designs to ensure clarity and alignment with business objectives.
• Utilize your expertise in Power Automate and Power Automate Desktop to develop end-to-end RPA solutions that meet business needs and drive efficiency.
• Manage the entire bot lifecycle, from design and development to testing, deployment, and ongoing maintenance.
• Work in an agile manner, utilizing Azure DevOps for project management and tracking progress.
• Conduct regular meetings with stakeholders to provide updates on project status, gather feedback, and ensure alignment with expectations.
• Troubleshoot and resolve issues with bots in production, ensuring minimal disruption to business operations.
• Provide training and support to business users on deployed solutions to facilitate successful adoption and usage.
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner.

• Bachelor's Degree in Computer Science, Information Technology, or related field, or equivalent experience.
• Strong background in requirements elicitation, documentation, solution design, development, and management within the RPA space.
• Experience with Power Automate and Power Automate Desktop, with a focus on delivering solutions tailored to the financial industry.
• Experience working in an agile environment and utilizing Azure DevOps for project management.
• Excellent communication skills and the ability to effectively collaborate with cross-functional teams and stakeholders.
• Demonstrated ability to work independently, manage priorities, and deliver results within established timelines.
• Commitment to continuous learning and staying updated on emerging trends and technologies in the RPA field.

• All applicants must be 18 years of age or older.

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

Community Bank System, Inc. is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

Community Bank System, Inc. will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department: