• Job Type: Officer of Administration
• Regular/Temporary: Regular
• Hours Per Week: 35
• Standard Work Schedule: Will be based on Operational Needs
• Building: Teachers' College
• Salary Range: $71,400-$80,000 Annually

Position Summary

Provides leadership for the front of the house operations at Grace Dodge Dining Hall to ensure that the goals and objectives of Dining Services are met. Collaborates with the Director, Catering Team, Executive Chef, and/or other key members of Dining Services to improve the presentation of food, upgrade the merchandising of product, and enhance the presentation of the dining area at Grace Dodge, Everett and Catering Responsible for maintaining the health, safety, and sanitation standards at the assigned unit(s).

Responsibilities

• Provides direction for the front of the house operations to ensure that goals and objectives of Dining Services are met.
• Collaborates with the onsite management to implement programs at Teachers College including special events, catering, and promotions.
• Works closely with the Executive Chef to identify opportunities and implement new food concepts to facilitate the achievement of the location's financial goals. Remains aware of industry trends and continually seeks and implements innovative new products and services for customers.
• Supervises staff to ensure quality services are provided in a challenging and rewarding work environment.
• Supports the catering department with high profile catering and all catering events.
• Maintains excellent working relationship with staff and assist in their training and development.
• Assists in the hiring, training, evaluating, disciplining, and terminating personnel as needed.
• Actively seeks, listens and responds to customer's suggestions.
• Diplomatically handles complaints and problems with customers, communicating issues with the Unit Director when necessary.
• Provides day-to-day support to the Director, Chef, and Catering Manager concerning production of food, inventory controls, menu planning, temp staffing, recipe generation, catering, and the procurement of food.
• Responsible for continuously improving quality of both products and service.
• Assists in implementing fiscal management to ensure goals are met in a cost effective manner.
• Complies with all Health Department and OSHA rules, regulations, standards, and codes.
• Enforces uniform compliance and hygiene practices.
• Assists in special projects as assigned.

Minimum Qualifications

• Degree from an accredited college or culinary school
• A minimum of 2 to 4 years related experience
• Strong experience in front of the house and catering.
• Excellent customer service, communication, and interpersonal skills required
• Experience with a computerized payroll and catering systems
• Ability to work a flexible schedule, including evenings and weekends.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.