At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CBSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

This position interacts with employees within and outside the commercial banking department, customers, Attorneys, Capital Partners, and other third parties to provide quality service to our customers; while being able to solve problems and our achieve goals. Working to perform clerical and administrative services for all of the CRE Banking & Capital Market department Team members (including Commercial Loan Officer(s), the Swap Desk Team, the Syndication Team, Axiom Team Members, etc). Prioritizes and organizes responsibilities to assure timely completion for all assigned duties.

• Work alongside Commercial Bankers and Axiom Originators for the coordination of loan, swap, and syndication closings from documentation, scanning of loan documentation, sending packages following loan closings, etc.
• Review loan documentation and loan closing requirements alongside Commercial Bankers and Axiom Originators to insure all loan closing, post-closing, and servicing requirements have been met.
• Work with Axiom, Loan Operations and Documentation Specialists for the follow up of loan and swap, and syndication closings by tracking incomplete, incorrect or missing documentation as required.
• Create and draft memorandums, letters and other necessary documents to be used internally (for bank purpose), as well as externally (for customer and other third-party purposes).
• Reviews and screens correspondence (internally and externally) for various Team Members and proceeds accordingly.
• Establishes and maintains department and sensitive customer files and records (electronically)
• Prepares manual and computer generated reports as requested to be reviewed locally as well as by our Board of Directors
• Assures that assigned report and/or projects are completed in a timely and efficient manner as well as prioritizing necessary tasks
• Provides quality assistance to commercial loan customers and internal Team Members e.g. process transactions, responds to inquiries, answer questions etc.
• Ensure that loan payments, deposits and general ledger transactions are processed correctly for commercial loans.
• Other department duties include research, organizing meetings, making reservations and special projects as needed

• High School Diploma plus three (3) year of additional specialized education or equivalent.
• Typing, PC proficiency (with Microsoft Office Products and loan documentation software).
• Good written and oral communication skills, interpersonal skills, organizational skills.
• Knowledge of loan forms, processes, and procedures.
• Minimum of three (3) years of working with Commercial/Retail Lenders or three (3) years of paralegal/Attorney Administrative Assistant experience required.

Hours: 40 hours/week

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.