Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs. Develop with the client a mutually agreed upon individual service plan reflecting assessment findings goals. Update the plan with the client as required. Meet regularly with the client to assist him/her in obtaining needed ser

Supervision of case managers, internal and external reporting, and ensuring the quality of supportive services, community outreach, screening, assessment, and eligibility reviews. Lead clients through the intake and assessment process to provide orientation to the program and to identify needs. Develop with clients a mutually agreed upon service plan to address needs and

Directs all front desk staff activities to ensure adherence to policy and procedures. Ensure proper documentation of front desk activities. Provide emergency assistance to residents as needed and supervise incident management system. Monitor building safety. Conduct rounds at residence as assigned. Employees receive an exceptional benefits package including Medical Dental

Supervise all front desk staff activities to ensure adherence to policy and procedures. Ensures proper documentation of front desk activities. Monitor building safety. Make scheduled rounds of assigned areas to safeguard clients and property. Oversee client participation in daily program activities. Provide optimal customer service. Arrange and transport clients to appoin

Assist with the implementation of scheduled recreational activities and motivate client participation in the recreation program. Monitor the recreational activities to ensure compliance with established regulations. Present appropriate role model for client behavior and comply with relevant policies and procedures of Volunteers of America. De escalate conflicts among the

Manage the client intake and assessment process to orient the client to the program and produce a comprehensive assessment of client service needs. Develop with the client a mutually agreed upon individual service plan reflecting assessment findings goals. Update the plan with the client as required. Meet regularly with the client to assist him/her in obtaining needed ser

Greet all visitors; assist them directly or announce their arrival to staff or residents. Ensure that all clients sign in and out as required. Route mail and deliveries as required. Handle or assist in crisis intervention. Follow assigned procedures in emergency situations. Conduct rounds at residence as assigned. To learn more about VOA Greater New York, copy and paste t

Greet all visitors; assist them directly or announce their arrival to staff or residents. Ensure that all clients sign in and out as required. Route mail and deliveries as required. Handle or assist in crisis intervention. Follow assigned procedures in emergency situations. Conduct rounds at residence as assigned. Employees receive an exceptional benefits package includin

Supervise the Case Manager Supervisor, Art Therapist and Social Worker. Hold monthly supervision meetings with staff supervised. Provide direct services to a small caseload of clients with intense clinical needs. Complete psychiatric assessments for use in housing applications. Maintain case records and statistics for program. Monitor staff performance, including performi

Clean and repair facility in accordance with the schedule. Assist in preparing facility areas for appropriate program use. Complete work orders. Accept and transport deliveries of supplies, furniture, and other program materials. Assist in inventory control. Assist in routine site safety inspections and preventive maintenance, which may include heating, refrigeration, boi

Recruit, train and supervise staff providing recreational and instructional activities to all clients. Designs and implement new programs aimed at enhancing client's motivation through socialization and the development of leisure time skills. Develop and implement special events and holiday programs. Coordinate volunteers activities. Inform clients of all recreational ser

Provide individual substance use and harm reduction counseling in alignment with best practice principles and program guidelines. Provide education on available addiction treatment services and supports and make warm hand off referrals based on client need and preferences, including accompanying clients as needed. Develop and facilitate recovery oriented and psychoeducati

Provide individual substance use and harm reduction counseling in alignment with best practice principles and program guidelines. Provide education on available addiction treatment services and supports and make warm hand off referrals based on client need and preferences, including accompanying clients as needed. Develop and facilitate recovery oriented and psychoeducati

Supervise client participation in daily program activities, monitor observance of client's rights and client adherence to program rules and routines. Manage bed assignments, collect census data, distribute client linens and supplies, escort clients to appointments in the absence of a driver's license, staff will escort clients via public transportation. Maintain knowledge

Clean areas and dispose of garbage in accordance with the facility schedule. Complete work orders. Accept and transport deliveries of supplies, furniture, and other program materials. Assist in inventory control. Provide back up in emergency safety situations. Employees receive an exceptional benefits package including Medical Dental Vision Prescription coverage Life insu