Coordinate the delivery of various aircraft service functions for airline customers while the aircraft is at the gate, including de icing, lavatory dumping, and refueling. Determine proper aircraft load factors in conjunction with the airline operations department. Verify and sign off on any aircraft services performed to bill the airline for services rendered. Performs v

Alliance Ground International (AGI) is one of the largest independently owned ground handling company providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to pro

Check in passengers and their luggage at the ticket counter and gates. Patiently handle customer concerns and complaints regarding ticketing and baggage handling Knowledgeably answer inquiries regarding flight schedules, fares, and other questions as they arise Make announcements at the gate or over the general PA system regarding flight activity Be responsible for all fl

Ensure training is performed consistently and is conducive to learning; perform ad hoc station training as needed. Serve as liaison with the insurance company on pre and post loss control in the absence of the Regional Safety Manager; maintain information on all injury and liability claims and investigate as necessary. Perform statistical reporting and trend analysis at t

Supervise and direct the work of all passenger service agents on your shift as they check in passengers and luggage and address passenger questions and concerns. Manage passenger service agent manpower to ensure adequate staffing on your shift. Serve as the point person for customers and management, alerting them to any irregular operations that may cause delays or otherw

Guide inbound/outbound airplanes to and from the gate Transport, load, and unload passenger baggage, cargo, and mail Clean aircraft passenger cabins between flights and stock aircraft with needed supplies Operate heavy equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories Be on time, be prepared, and be safe Qualifications Be

Provide leadership and direction to a team of people Manage operations and finances of business Recruit and train new hires on business practices Drive development of employees Ensure that quality of work or service is maintained Develop and manage a team of skilled professionals Develop, implement and monitor the operational plans for our customer portfolio. Work on all

Alliance Ground International (AGI) is one of the largest independently owned ground handling company providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to pro

Duties required but not limited to Facilitate the loading and unloading of cargo to and from trucks Check freight for proper piece count, weight, dimensions and documents as appropriate when accepting or delivering cargo Issue appropriate warehouse receipt or collect signed copy of delivery receipt Ensure that cargo has a proper release issued by office personnel controll

Assist with creating and managing the staffing schedule to ensure adequate coverage for each flight. Other duties as assigned Be flexible and willing to perform any other tasks or responsibilities as required by the company to meet operational needs. Qualifications Prior work experience Education Certification/licenses (if applicable) Airport Badge/Security Clearance (if

Manages all human resource functions for assigned location to include recruitment, new hire processing, benefits enrollment, worker's compensation, etc. Acts as the main employee contact for employment related issues at the station. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Maintains knowledge of legal requirements and gove

Monitor and maintain controlled access of the aircraft entrance and its surroundings Ability to stand and walk for 4 hours or more. Screening individuals and their belongings prior to aircraft or airport operation area entry. Search aircraft for unauthorized material and/or personnel Transporting pilots to and from the aircraft to their destinations Inspect items, using x