NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward thinking organization, apply now. We are currently seeking a Senior Quality Assurance Lead to join our team in Albany, New York (US NY), United States (US). Overview of job The Senior Quality Assuranc

Work closely with the remote resolution team to provide smart hands support on site Networkgear Hands & Eyes support Perform on site visual verifications Reset cables, cable replacement Rack/un rack of physical networkcomponents Move, remove, swap or replace network equipment Replace ports, module, fans Networkequipment resets Power cycling, module/disk insertion/reset Pr

Work closely with the remote resolution team to provide smart hands support on site Networkgear Hands & Eyes support Perform on site visual verifications Reset cables, cable replacement Rack/un rack of physical networkcomponents Move, remove, swap or replace network equipment Replace ports, module, fans Networkequipment resets Power cycling, module/disk insertion/reset Pr

Work closely with the remote resolution team to provide smart hands support on site Networkgear Hands & Eyes support Perform on site visual verifications Reset cables, cable replacement Rack/un rack of physical networkcomponents Move, remove, swap or replace network equipment Replace ports, module, fans Networkequipment resets Power cycling, module/disk insertion/reset Pr

Establish and nurture a strategic, long term partnership with clients through continuous engagement, gaining insights into their industry, challenges, and strategies. Oversee the entire delivery of engagements, taking a leading role in pursuing new business opportunities and expanding offerings for clients. Effectively manage a portfolio exceeding $5M, with a focus on ach

Work closely with the remote resolution team to provide smart hands support on site Networkgear Hands & Eyes support Perform on site visual verifications Reset cables, cable replacement Rack/un rack of physical networkcomponents Move, remove, swap or replace network equipment Replace ports, module, fans Networkequipment resets Power cycling, module/disk insertion/reset Pr

Manage and/or oversee the management of the largest and most complex client engagements Collaborate with leadership to establish organizational strategy and business objectives Influence the strategic and/or long term focus of the organization Implement tactical and strategic change throughout the organization Provide authoritative advice to top management based on deep s