In this role, you'll Serve as the specialists that help enable customer supporting teams on new products and features. Influence product and business teams to improve product supportability and collaborate with delivery teams to understand needs and deliver enablement. Construct data, evidence, and anecdotal based business cases and provide design recommendations to influ

Lead one of the Compliance Operations teams, which is responsible for ensuring traffic on Twilio's platform is compliant with Twilio's Acceptable Use Policy and/or Messaging Policy, as well as with current carrier and provider guidelines. Hire and develop team members to ensure the team can successfully prevent non compliant and unwanted communications across our platform

In this role, you'll Establish trusted working relationships with Commercial Solutions team members, Commercial Legal, Billing Operations, Commercial Finance, and Sales. Ensure forward deal momentum while providing excellent customer service to our Sales partners, as well as troubleshoot, escalate, and resolve issues with deal velocity especially during month and quarter

In this role, you'll Lead the design and development of our data infrastructure, driving technical vision and strategy to ensure scalability, reliability, and performance. Serve as the subject matter expert in distributed systems, data technologies, with strong software engineering skills Architect and implement scalable and efficient data pipelines, storage solutions, an

In this role, you'll Develop communications roadmaps for product launches, updates and a broader narrative on Twilio's product portfolio Manage day to day proactive product PR programs alongside your corporate comms peers and our global agencies Partner with peer PR leaders on Twilio's vision narrative and develop strategies to raise awareness for Twilio's next stage of g

In this role, you'll Own the ultimate success of our customers, ensuring they realize the full value of the Segment platform. Develop and deliver a roadmap to success. Drive product adoption and ongoing usage of Segment, while promoting customer satisfaction and advocacy. Manage the customer relationship, acting as a trusted advisor to executive and senior leadership in E

As the Director of New Business Sales, you'll Lead a team of experienced AEs mainly focused in the Financial Services vertical. Bring a strategic vision and innovative approach to expand the New Business sales teams focused on revenue growth, and cross selling Twilio's products to New Business named accounts covering Mid Market and Enterprise companies within North Americ

In this role, you'll Drive opportunities through the entire sales cycle from pipeline generation through to close and post sales Employ a value oriented sales methodology with a focus on use cases spanning customer data and marketing activation Build upon the growth & adoption of Segment in the Growth business segment Own the cross functional team from Pre Sales through t

In this role, you'll Manage and expand some of our most important Financial Services and Real Estate Enterprise accounts. Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results. Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio. Serve on a cross f

In this role, you'll Drive and manage multiple, simultaneous initiatives while working alongside members of the Core Platform team and other Twilio teams, from project inception to completion that align with top company objectives. Collaborate with stakeholders to define project scope, objectives, success metrics and requirements. Define goals, create milestones and deliv

In this role, you'll Develop captivating narratives that highlight the features, benefits, and unique points of our products to support the product team outbound efforts. Collaborate with product managers, engineers, designers, and marketers to gather insights and information necessary for crafting compelling stories. Stay updated on industry trends, market dynamics, and

Join Twilio Segment as the Senior Manager of Marketing Operations on the Demand Generation team. Who we are & why we're hiring Twilio powers real time business communications and data solutions that help build better applications and customer experiences. Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that suppo

In this role, you'll Participate in strategic planning to develop and drive the HRSD, RPA and AI roadmaps aligning it with overall HR and business objectives. Oversee the selection, implementation and optimization of ServiceNow HRSD applications ensuring they meet short term and long term business needs and enhance the digital people experience at Twilio. Manage delivery

In this role, you'll Own and define the roadmap for the various domains of a 'usage and subscription' billing platform such as catalog (product and pricing), accounts, contracts and orders, subscriptions, invoicing as well as financial and business reporting. Partner with sales and finance to define billing platform features required to support high touch sales motions, b

In this role, you'll Manage and expand some of our most important ISV customer accounts. Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results. Partner closely with other Twilio teams to identify new revenue opportunities within your ISV account portfolio. Serve on a cross functional account team with r