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Provide Level 1 customer in bound and out bound telephone support for the Global Help Desk, serving as an off site central support for all customers Answer, evaluate, and prioritize customer service requests received via telephone and email Understand and evaluate technical issues and apply fundamental knowledge to resolve issues Actively monitor and respond to audio/visual alerts using email and
Posted 4 days ago
Design, program, test, and integrate software programming applications. Adhere to software quality best practices and procedures. Qualifications US Citizen with the ability to obtain and maintain a U.S. Government issued Secret security clearance BSCS, BSEE, or equivalent experience 1 3 years of experience with software systems development and testing Experience with Object Oriented Design and Pro
Posted 7 days ago
Provide Level 1 customer in bound and out bound telephone support for the Global Help Desk, serving as an off site central support for all customers Answer, evaluate, and prioritize customer service requests received via telephone and email Understand and evaluate technical issues and apply fundamental knowledge to resolve issues Actively monitor and respond to audio/visual alerts using email and
Posted 24 days ago
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