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Will report to the Customer Service Manager at headquarters in Salt Lake City. Will be the onsite supervisor for Customer Service agents in the Rochester, NY Center. Must be fluent in American Sign Language. Provide assistance and support to Customer Service Agents. Supervise a team of agents to ensure company and deparatment policies are being followed. Follow up regularly with team members to im
Posted 25 days ago
The Trainer will be responsible for performing VRS training, service calls and new installations in their assigned area.They will train new and existing customers on how to use features & the benefits of SVRS. Essential Duties and Responsibilities Supply support for the customer base in assigned area. Coordinate with the Sales/Outreach and Marketing groups at educating institutions, customers and
Posted 1 month ago
The Trainer will be responsible for performing VRS training, service calls and new installations in their assigned area.They will train new and existing customers on how to use features & the benefits of SVRS. Essential Duties and Responsibilities Supply support for the customer base in assigned area. Coordinate with the Sales/Outreach and Marketing groups at educating institutions, customers and
Posted 1 month ago
The Trainer will be responsible for performing VRS training, service calls and new installations in their assigned area.They will train new and existing customers on how to use features & the benefits of SVRS. Essential Duties and Responsibilities Supply support for the customer base in assigned area. Coordinate with the Sales/Outreach and Marketing groups at educating institutions, customers and
Posted 1 month ago
Technical Support Why Does This Position Matter? We want to ensure customers love our Technical Support team and its services. In order to maintain the customers' expectations of our world class communication services, the Tech Support team constantly strives to provide quality and professional support. The opportunity here is unique because Sorenson Communications uses video conferencing solution
Posted 1 month ago
Answer calls placed through videophones or chats through instant message from Sorenson Trainers and customers nationwide. Verify and update information in the database. Complete call description tickets for each call received. Help provide customers with additional training and education on Sorenson products and services. Schedule service appointments between customers and Trainers when applicable
Posted 1 month ago
The Trainer will be responsible for performing VRS training, service calls and new installations in their assigned area.They will train new and existing customers on how to use features & the benefits of SVRS. Essential Duties and Responsibilities Supply support for the customer base in assigned area. Coordinate with the Sales/Outreach and Marketing groups at educating institutions, customers and
Posted 2 months ago
Sorenson Communications is expanding our Video Relay Service (). As a result we are seeking Interpreters to provide Sign to Voice and Voice to Sign interpreting services. Full and part time positions are available in the US and Canada. Essential Duties and Responsibilities Effectively interpret between American Sign Language (ASL) and spoken English Maintain, as applicable, compliance with any nat
Posted 2 months ago
Sorenson Communications is expanding our Video Relay Service (). As a result we are seeking Interpreters to provide Sign to Voice and Voice to Sign interpreting services. Full and part time positions are available in the US and Canada. Essential Duties and Responsibilities Effectively interpret between American Sign Language (ASL) and spoken English Maintain, as applicable, compliance with any nat
Posted 2 months ago
Technical Support Why Does This Position Matter? We want to ensure customers love our Technical Support team and its services. In order to maintain the customers' expectations of our world class communication services, the Tech Support team constantly strives to provide quality and professional support. The opportunity here is unique because Sorenson Communications uses video conferencing solution
Posted 3 months ago
Sorenson Communications is expanding our Video Relay Service (). As a result we are seeking Interpreters to provide Sign to Voice and Voice to Sign interpreting services. Full and part time positions are available in the US and Canada. Essential Duties and Responsibilities Effectively interpret between American Sign Language (ASL) and spoken English Maintain, as applicable, compliance with any nat
Posted 4 months ago
Sorenson Communications is expanding our Video Relay Service (). As a result we are seeking Interpreters to provide Sign to Voice and Voice to Sign interpreting services. Full and part time positions are available in the US and Canada. Essential Duties and Responsibilities Effectively interpret between American Sign Language (ASL) and spoken English Maintain, as applicable, compliance with any nat
Posted 4 months ago
The Trainer will be responsible for performing VRS training, service calls and new installations in their assigned area.They will train new and existing customers on how to use features & the benefits of SVRS. Essential Duties and Responsibilities Supply support for the customer base in assigned area. Coordinate with the Sales/Outreach and Marketing groups at educating institutions, customers and
Posted 5 months ago
Sorenson Interpretive Services is looking for part time community interpreters to provide the highest quality interpretation between American Sign Language (ASL) and English in multiple locations Candidates must display a wide continuum of language skills and consistently exhibit excellent internal and external customer service. This position is available to current Sorenson Interpretive Services
Posted 6 months ago
Sorenson Interpretive Services is looking for part time community interpreters to provide the highest quality interpretation between American Sign Language (ASL) and English in multiple locations Candidates must display a wide continuum of language skills and consistently exhibit excellent internal and external customer service. This position is available to current Sorenson Interpretive Services
Posted 6 months ago
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