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Provides guests with genuine hospitality through hotel service standards Welcomes hotel guests Have current knowledge of hotel accommodations, services and area attractions Recommend the hotel, restaurant, and amenities to guests Respond to customer inquiries for information Works as a Team member to maintain pleasant work environment Maintain a positive inter departmental relationship through the
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Receives and processes incoming guests Ensure a delightful, seamless arrival and departure for our guests. Greets guest and processes hotel registration and other transactions Keeps current on hotel accommodations, services and local attractions Handles all guest compliments, comments, observations and challenges in a timely manner to effectively achieve full guest satisfaction Records resolutions
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Provides guests with genuine hospitality through hotel service standards Greet and escort guests upon arrival and during check out process. Welcome guest and assist with luggage to the front desk. Escort guests to their room; utilize bell cart to transport luggage and place luggage in the room. Follows hotel points of service standards while escorting guest to their room and the functionality of t
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Patrol hotel property to ensure the safety of guests and colleagues and to protect all hotel assets. Answer house calls, assist guests and colleagues with respect to safety, security and hotel operations. Initiate and follow up all investigations of crimes committed against property and persons. Assist sick and injured guests and colleagues, ensuring documentation and disposition of reports. Initi
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