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Bitly
- New York, NY
Collaborate with talented engineers, designers, and product managers to find elegant and manageable solutions to new and complex product needs. Constantly strive to avoid complacency by seeking new tools, techniques, and resources to evolve our infrastructure. Enhance overall platform security by using modern tools to design, test, and improve existing products, and implementing security focused s
Posted 17 days ago
Bitly
- New York, NY
Complete assigned regression testing daily on the website, mobile apps and/or extensions Become a Bitly product expert who can spot issues that aren't directly covered in the test cases Test across browser and OS versions in a VM when needed Document new issues in Jira with clear reproduction steps Provide testing and user experience feedback on new projects Report issues, questions and feedback t
Posted 19 days ago
Initiate and execute programs focused on improving customer health and driving product adoption. Identify and oversee campaigns focused on revenue retention and expansion Help build, maintain, and optimize operational aspects of a high class and scalable customer service setup Measure, track, and analyze results of Customer Success team revenue expansion efforts and continuously optimize programs.
Posted 24 days ago
Outreach to marketing driven or website inbound leads that need further qualification Targeted outbound calling efforts to contacts at companies not yet using Bitly Qualified lead assignment to sales team Maintenance and measurement of all stages of pre sales lead pipeline Daily use and update of bitly's business systems with a focus on Salesforce Must Haves 1 2 years experience in a client commun
Posted 24 days ago
Bitly
- New York, NY
At Bitly, we value our community and our culture. We are actively looking for team members who align with our vision, mission and values. It is our mission to inspire people to better understand the world around them. Our vision is to empower marketers to make better decisions by providing insight into the connected world. Are you a salesperson looking to move into the future with a leading SaaS c
Posted 24 days ago
Bitly
- New York, NY
Plan and direct the administrative, financial and operational activities for the CEO and/or Board of Directors, including monthly and quarterly analyses and reviews Act as a point of contact between the Executive Team and employees or other stakeholders, and manage cadence for ET and leadership teams Create operational processes and practices that drive efficiencies for the CEO, ET and organizatio
Posted 24 days ago
Collaborate with talented engineers, designers, and product managers to build, ship, and improve our core products. Explore new languages, frameworks, and methodologies while also being able to discuss when or when not to use them in a production environment. Write clear, concise, and tested client side web application code that makes use of Typescript, React, Webpack, SASS, and other languages, l
Posted 24 days ago
Collaborate with talented engineers, designers, and product managers to find elegant and manageable solutions to new and complex infrastructure and security needs. Constantly strive to avoid complacency by seeking new tools, techniques, and resources to evolve our infrastructure. Enhance overall platform security by using modern tools to design, test, and improve existing products, and implementin
Posted 24 days ago
Bitly
- New York, NY
Draw from previous engineering at scale experience to influence and steer improvements within our multi office Engineering organization. Design and build large scale, distributed, highly available, well tested, and easily managed services. Create, manage, and improve web APIs that clearly, accurately, and efficiently provide clients with the data they need. Work with people throughout the company
Posted 24 days ago
Bitly
- New York, NY
Achieve monthly client retention and upsell goals by renewing existing accounts and expanding usage Develop a trusted advisor relationship with customer key stakeholders and executive sponsors to fully understand customer's business strategy, technical environment and measurements for success Own all aspects of customer retention, including renewals, contract management, and driving strategy and f
Posted 24 days ago
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