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Demonstrated success in the management of multiple simultaneous projects. Oral and written communication skills which provide a strong and confident leadership presence. Excellent client relationship skills which include the ability to proactively manage client expectations, recognize client needs and adapt company capabilities to consistently meet client requirements. A solid understanding of dat
Posted 6 days ago
Epiq is currently seeking an experienced Litigation Service Associate Law Firm. The hours are Tuesday to Saturday, 2 30pm to 11 30pm, with alternating coverage on Sundays. We are looking for candidates with exceptional customer service experience who are looking to learn and grown in a new industry. The ideal candidate will be working within an Office Services Department in a legal environment sup
Posted 6 days ago
Ability to step into multiple positions and perform duties as prescribed by the Site Manager Travel to and become cross trained within local EPIQ site locations Show measured completion of EPIQ University/LitWorks classes Be flexible to daily changing roles, responsibilities, and work locations Monitor and listen to clients to understand inquiries and requests in order to provide accurate informat
Posted 6 days ago
s Expected to uphold the Standards of Service and best practices developed by EPIQ RESPONSIBILITIES Client Relations Assist with monthly management report compilation & review Assist with and/or attend monthly meeting with Client Assist with Client surveys Assist with Preparation, presentation, and review of Annual Reports Provide excellent client service to all end users at the site Continuously
Posted 6 days ago
Client Relations Assist with monthly management report compilation & review Assist with and/or attend monthly meeting with Client Assist with Client surveys Assist with Preparation, presentation, and review of Annual Reports Provide excellent client service to all end users at the site Continuously look for opportunities to increase the efficiency of our operation Seek opportunities to increase ou
Posted 7 days ago
Deal with general telephone inquiries from clients and end users Foster communications with clients/customers, vendors, and staff that are useful, accurate, clear, timely, and courteous Maintain existing partnerships and establish new relationships to ensure the highest level of service Work closely with the client's staff to ensure seamless day to day operations as the first line of contact with
Posted 7 days ago
Candidate must be able to function primarily in a client's office environment as well as an occasional non standard environment such as a laboratory, warehouse or hotel room. Work with clients and team members to execute a data collection protocol that is triggered when litigation collection requests are submitted. Create and execute specialized data collection plans. Assess client information ass
Posted 11 days ago
Deal with general telephone inquiries from clients and end users Foster communications with clients/customers, vendors, and staff that are useful, accurate, clear, timely, and courteous Maintain existing partnerships and establish new relationships to ensure the highest level of service Work closely with the client's staff to ensure seamless day to day operations as the first line of contact with
Posted 13 days ago
Candidate must have a minimum of 2 years' experience as a legal word processor, in a law firm or legal department. Must be proficient in Microsoft Office Suite 2010, have strong dictation/transcription skills, be self motivated and able to work alone. This is a second shift position in Midtown Manhattan. Skills required for this position Advanced skills in MS Office 2010 (Word, Excel, Outlook, Pow
Posted 13 days ago
Ability to step into multiple positions and perform duties as prescribed by the Site Manager Travel to and become cross trained within local EPIQ site locations Show measured completion of EPIQ University/LitWorks classes Be flexible to daily changing roles, responsibilities, and work locations Monitor and listen to clients to understand inquiries and requests in order to provide accurate informat
Posted 15 days ago
Provide support for miscellaneous requests and flex services with a "can do" attitude and philosophy Maintain a positive team player mentality Accurately communicate with client staff and EPIQ team members regarding commitments, deadlines, challenges, requests, etc. Deliver on service commitments in a timely and accurate manner Invest proper effort and QC approach to deliver highest quality work a
Posted 19 days ago
Production/Copy. Hours are 2pm 11pm Monitor and listen to customers to understand inquiries and requests in order to provide accurate information about the facilities and services and prompt assistance. Perform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy production. Follow established guidelines and proced
Posted 21 days ago
Epiq systems
- New York, NY / Chicago, IL / Houston, TX / 6 more...
Leading and mentoring 6 8 Director level direct reports Intimately knowing and staying current with clients' business needs and pain points Staying abreast of account and matter activity in a way that can offer proactive solutions Calibrating labor spend with short and long term client needs Collaborating with domestic and international peers to achieve best results for Epiq Regular interaction wi
Posted 21 days ago
Epiq systems
- New York, NY / Atlanta, GA / Washington, DC / 1 more...
Leading and mentoring 6 8 Director level direct reports Intimately knowing and staying current with clients' business needs and pain points Staying abreast of account and matter activity in a way that can offer proactive solutions Calibrating labor spend with short and long term client needs Collaborating with domestic and international peers to achieve best results for Epiq Regular interaction wi
Posted 21 days ago
General Monitor and listen to clients to understand inquiries and requests in order to provide accurate information about the facilities and services with prompt assistance Perform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy, print, scan or production requests Follow established guidelines and procedures f
Posted 27 days ago
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