Responsible for the day to day operations of the Records Room. Participate with other records and information staff in overseeing effective maintenance of records management systems including Interwoven File Creation, RFID File Tagging and Programming, File Retrieval, and Re Shelving. Database Management and Maintenance to ensure records are accurately documented and stored. Troubleshooting to ide

Epiq is seeking an experienced Product Manager with demonstrated ability to deliver relevant enterprise level products to market. The role spans strategic and tactical responsibilities from product market positioning, competitive intelligence, product roadmap alignment with business strategy, to design, features and market launch details. This position frequently interacts with a combination of bu

Develop deep knowledge of the features and functionality of Epiq's proprietary software, third party software and professional service offerings. Leverage existing relationships and develop new ones with key decision makers and influencers within targeted law firms and corporations. Educate clients and prospects regarding the full range of Epiq eDiscovery technology and services via on site client

Serve as primary point of contact for clients during managed document review projects. Conduct project design meetings and consult clients on the development and implementation of efficient and effective workflows. Determine and manage client expectations regarding deliverables and timeframes. Draft workflow protocol and substantive training guidelines in partnership with case team. Implement work

Serve as primary point of contact for clients during managed document review projects. Conduct project design meetings and consult clients on the development and implementation of efficient and effective workflows. Determine and manage client expectations regarding deliverables and timeframes. Draft workflow protocol and substantive training guidelines in partnership with case team. Implement work

Immediate attention given to clients entering Copy/Mail Center in accordance with EPIQ's standards Adhere to the Standards of Excellence Comply with EPIQ policy that any information seen during the copy process is strictly confidential and is never to leave the copy center and never to be talked about to anyone May be required to work additional hours beyond regular schedule to meet client needs a

Ability to step into multiple positions and perform duties as prescribed by the Site Manager Travel to and become cross trained within local EPIQ site locations Show measured completion of EPIQ University/LitWorks classes Be flexible to daily changing roles, responsibilities, and work locations Monitor and listen to clients to understand inquiries and requests in order to provide accurate informat

and Essential Functions Customer focused service personnel in a professional business environment to provide office support service duties in a multi duty Mail Room Duties will also include, but are not limited to internal meal delivery, records pick up and other administrative office duties. Provide excellent client service as the first line of contact with the client Sort, distribute and meter U

Follow established guidelines and procedures for receiving, documenting, organizing and distributing client kitchen supplies Perform daily closing duties for pantries Set up conference rooms for meetings and events Ensures all services are cleaned up at the end of the meeting or requested pick up time Operate dishwasher and/or assist with washing dishes, glassware, silverware and utensils Arrange

Using standard desktop applications and other specialized Document Services applications, creates and/or revises work product Spell checks, proofreads and/or cross checks documents to ensure accuracy and completeness; Using conversion applications, converts documents to and from the standard format for customers; Assist with the orientation and cross training of new department staff. Electronicall

Responsible for performing document productions which includes the creation of custom and complex metadata load files, natives files, text files and images. Also responsible for loading of client provided 3rd party data to multiple review platforms and performing custom modifications to the provided data as required Extensive review of custom and complex productions specifications is and considera

Client Relations Monthly Management Report Compilation & Review Attend Monthly meeting with Client Assist with Annual End User surveys Ensure conformance with Semi Annual Client Survey Assist in preparation, presentation, and review of Annual Reports Serves as the principal liaison between Epiq, the client's administration and Epiq site employees Provide excellent client service to all end users a

Serves as the principal liaison between EPIQ, the client's administration, and EPIQ employees Provides excellent client service to all end users. Continuously looks for opportunities to increase the efficiency of our service operation Seeks opportunities to increase our capabilities and make recommendations Demonstrates proficiency in explaining all products, services, turnaround times, and delive

Epiq is currently seeking an experienced Litigation Service Associate Law Firm. The hours are Monday to Friday, 2 30pm to 11 30pm. We are looking for candidates with exceptional customer service experience who are looking to learn and grown in a new industry. The ideal candidate will be working within an Office Services Department in a legal environment supporting in various areas. Including but l

Ability to step into multiple positions and perform duties as prescribed by the Site Manager Travel to and become cross trained within local EPIQ site locations Show measured completion of EPIQ University/LitWorks classes Be flexible to daily changing roles, responsibilities, and work locations Monitor and listen to clients to understand inquiries and requests in order to provide accurate informat