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Immediate attention given to clients entering Copy/Mail Center in accordance with EPIQ's standards Adhere to the Standards of Excellence Comply with EPIQ policy that any information seen during the copy process is strictly confidential and is never to leave the copy center and never to be talked about to anyone May be required to work additional hours beyond regular schedule to meet client needs a
Posted 4 days ago
Using standard desktop applications and other specialized Document Services applications, creates and/or revises work product using direct keyboard entry, scanner or electronic conversion methods of input transcribes audio and digital dictation including deposition transcripts as required; Spell checks, proofreads and/or cross checks documents to ensure accuracy and completeness; Using conversion
Posted 4 days ago
Ability to step into multiple positions and perform duties as prescribed by the Site Manager Travel to and become cross trained within local EPIQ site locations Show measured completion of EPIQ University/LitWorks classes Be flexible to daily changing roles, responsibilities, and work locations Monitor and listen to clients to understand inquiries and requests in order to provide accurate informat
Posted 5 days ago
Processing of projects (including scanning, printing, document conversion, collating and preparing for delivery) via proprietary internal system Ability to quickly review and assess documents (digitally and physically) for accuracy and completion while maintaining strict adherence to established workflow procedures Ensure confidentiality and a high level of integrity at all times Assist in other P
Posted 6 days ago
Serves as the primary liaison with key client representatives with the goal of owning the service delivery relationship; Drives overall client satisfaction through effective coordination and communication of client deliverables; Effectively executes project forecasts and work schedules implemented by the Sr. Project Manager or Client Services Director; Ensures client and project requirements are b
Posted 7 days ago
General Monitor and listen to clients to understand inquiries and requests in order to provide accurate information about the facilities and services with prompt assistance Perform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy, print, scan or production requests Follow established guidelines and procedures f
Posted 7 days ago
and Essential Functions Monitor and listen to clients to understand inquiries and requests in order to provide accurate information about the facilities and services with prompt assistance Perform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy, print, scan or production requests Follow established guidelines
Posted 8 days ago
Proactively develop and maintain client relationships ensuring that expected service levels are achieved Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators Deliver an exceptional quality of service, as reflected by client feedback. Service Delivery Process and handle all incoming and outgoing mail, ensuring proper routing and labeling. Maintain logs f
Posted 8 days ago
and Essential Functions Monitor and listen to customers to understand inquiries and requests in order to provide accurate information about the facilities and services and prompt assistance. Perform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy production. Follow established guidelines and procedures for rec
Posted 12 days ago
and Essential Functions Monitor and listen to customers to understand inquiries and requests in order to provide accurate information about the facilities and services and prompt assistance. Perform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy production. Follow established guidelines and procedures for rec
Posted 12 days ago
Law Firm Reception Coverage Answering and forwarding a heavy amount of phone calls Directing all incoming calls to the correct attorney/department Greeting clients and making sure they are seen in a timely manner Updating and maintaining correct client information Presenting a positive and friendly image to clients in person and over phone Actively communicating with attorneys and staff regarding
Posted 12 days ago
and Essential Functions Provide support for miscellaneous requests and flex service s with a "can do" attitude and philosophy Maintain a positive team player mentality Accurately communicate with client staff and Epiq team members regarding commitments, deadlines, challenges, requests, etc Deliver on service commitments in a timely and accurate manner Invest proper effort and QC approach to delive
Posted 13 days ago
Digital print and assembly; copying and scanning of documents Handling time sensitive & confidential materials Maintaining logs & report documentation Handling multiple tasks / jobs simultaneously Participating in cross functional training Adherence to Work Flow Procedures Adherence to Safety Procedures Required Characteristics and Credentials HS Diploma or equivalent Minimum of five (5) years wor
Posted 13 days ago
Follow established guidelines and procedures for receiving, documenting, organizing and distributing client kitchen supplies. Ensure customers request to set up meeting rooms in a timely matter in accordance to EPIQ's standards and instructions given by the client. Exhibit ability to take verbal instructions while taking notes to properly respond and handle client service requests. Exhibit excelle
Posted 13 days ago
GENERAL Monitor and listen to clients to understand inquiries and requests in order to provide accurate information about the facilities and services with prompt assistance Perform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy, print, scan or production requests Follow established guidelines and procedures f
Posted 14 days ago
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