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Provide world class customer experience with every interaction Engage and empathize with customers to support and resolve technical issues through completion Develop, foster and maintain highly effective customer interaction Support installation, configuration, and support of Microsoft Office 365 on various platforms Accurately document all work performed through ticketing system including details
Posted Today
Zones
- New York, NY
Lead large, complex, enterprise wide projects through all project lifecycle phases. Responsible to build and maintain strong client relationships at all levels with the objective of being a trusted business partner. Accountable for meeting revenue, profit, and growth objectives and for improving overall customer satisfaction targets. Establish and maintain relationships and communications at all l
Posted Today
The Director of Technology Centers will be responsible for providing vision and leadership to ensure all Technology Center operational guidelines, compliance and protocols are adhered to, productivity standards are maintained, and continuous improvement processes are created. The role manages the day to day activities of multiple nationwide Technology Centers' operational functions. The Technology
Posted Today
As the Senior Windows Server Administrator you will work with other System Admins and provide operational administration for a broad base of products, such as Windows Active Directories, Exchange, SharePoint, and VMWare products. You will work with customers, to craft highly scalable, flexible and resilient cloud architectures that address business needs. You will also be involved in storage and b
Posted 1 day ago
The Wireless Networking Systems Engineer implements effective infrastructure solutions and will be responsible for planning, designing, as well as supporting deployment efforts for our clients for the delivery of project based assignments including proof of concept, analysis, design/architecture, deployment and support. Key Responsibilities The requirements listed below are representative of the k
Posted 4 days ago
As the Sr. Proposal Writer, you will be responsible for engaging in technical writing activates throughout the company and producing technical documentation. This documentation includes the organization and assembly of RFPs, SOWs, user guides/manuals, white pages, design specifications, system manuals, project plans, test plans, business correspondence, etc. This role is responsible for working ac
Posted 4 days ago
As the Solutions Engineer, your focus is to lead technical sales efforts focused on solutions in the infrastructure systems and server product lines. In addition to leading the sales efforts, you will be responsible for consulting engagements in the most complex environments to ensure optimal implementation of the complex design. You'll also be responsible for active participation in the planning,
Posted 4 days ago
The Solutions Architect (SA) is a presales resource that leads the consultative discovery of the client's business goals, objectives, and challenges, and then translates them into effective technology solutions. The primary objective of the SA is to increase the growth of advanced technology solutions revenue and margin comprised of hardware, software, and services. To drive growth, the SA will re
Posted 4 days ago
The Solutions Architect (SA) is a presales resource that leads the consultative discovery of the client's business goals, objectives, and challenges, and then translates them into effective technology solutions. The primary objective of the SA is to increase the growth of advanced technology solutions revenue and margin comprised of hardware, software, and services. To drive growth, the SA will re
Posted 4 days ago
The Service Desk Associate will provide Level 1 support to clients. This position will provide customer friendly assistance to clients experiencing difficulty using IT products and services. The Service Desk Associate will troubleshoot, diagnose and resolve or escalate Level 1 incidents received as necessary. The Associate will install, configure, administer and support the network status monitori
Posted 4 days ago
The Senior Wireless Networking Systems Engineer implements effective infrastructure solutions and will be responsible for planning, designing, as well as supporting deployment efforts for our clients for the delivery of project based assignments including proof of concept, analysis, design/architecture, deployment and support. Key Responsibilities The requirements listed below are representative o
Posted 4 days ago
As the Senior Technical Writer, you will be responsible for engaging in technical writing activates throughout the company and producing technical documentation. This documentation includes the organization and assembly of RFPs, SOWs, user guides/manuals, white pages, design specifications, system manuals, project plans, test plans, business correspondence, etc. This role is responsible for workin
Posted 4 days ago
The Senior Platform Developer will lead the development of business system enhancements in AWS that will focus on service delivery, logistics, and inventory management leveraging. You will be responsible for leading agile processes and mentoring junior developers while executing against our product roadmap. You will be a key player involved in the development of our world class software applicatio
Posted 4 days ago
Zones
- Clifton Park, NY
The Senior Project Manager's role is to plan, manage, and execute multiple project initiatives that create and sustain comprehensive solutions to deliver a world class customer experience. These deliverables are managed from initiation to project close out to ensure the quality of deliverables and timely completion. The role reports within the Program Management Office and oversees a portfolio of
Posted 4 days ago
The Senior Project Manager' s role is to plan, manage, and execute multiple project initiatives that create and sustain comprehensive solutions to deliver a world class customer experience. These deliverables are managed from initiation to project close out to ensure the quality of deliverables and timely completion. The role reports within the Program Management Office and oversees a portfolio of
Posted 4 days ago
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