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Provide world class customer experience with every interaction Engage and empathize with customers to support and resolve technical issues through completion Develop, foster and maintain highly effective customer interaction Support installation, configuration, and support of Microsoft Office 365 on various platforms Accurately document all work performed through ticketing system including details
Posted Today
Ensure team members are paid timely and accurately according to their hours, rate and applicable variable compensation plan. Minimize manual checks and adjustments. Key Responsibilities The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. T
Posted 1 day ago
We have a unique opportunity for a Territory Vice President, to manage a regional based field sales team. Key Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with d
Posted 1 day ago
Zones
- Clifton Park, NY
The Warehouse Technician is responsible for the maintenance of equipment, stocking existing equipment and providing it to appropriate technicians as necessary, order new equipment as needed, assess damaged equipment and conduct repairs when possible. This role will adhere to inventory control procedures and suggest improvements to the existing procedures to optimize effectiveness. Key Responsibili
Posted 4 days ago
As a Services Solution Architect, your focus is to lead technical sales efforts focused on solutions related to Lifecycle Management Services. These Solutions include Professional, Technical and Managed Services. In addition to leading the sales efforts, you will be responsible for developing an approach to consulting engagements in the most complex environments to ensure optimal implementation of
Posted 4 days ago
The Service Desk Associate will provide Level 1 support to clients. This position will provide customer friendly assistance to clients experiencing difficulty using IT products and services. The Service Desk Associate will troubleshoot, diagnose and resolve or escalate Level 1 incidents received as necessary. The Associate will install, configure, administer and support the network status monitori
Posted 4 days ago
As the Senior Windows Server Administrator you will work with other System Admins and provide operational administration for a broad base of products, such as Windows Active Directories, Exchange, SharePoint, and VMWare products. You will work with customers, to craft highly scalable, flexible and resilient cloud architectures that address business needs. You will also be involved in storage and b
Posted 4 days ago
Zones
- Clifton Park, NY
The Senior Project Manager's role is to plan, manage, and execute multiple project initiatives that create and sustain comprehensive solutions to deliver a world class customer experience. These deliverables are managed from initiation to project close out to ensure the quality of deliverables and timely completion. The role reports within the Program Management Office and oversees a portfolio of
Posted 4 days ago
Zones
- Clifton Park, NY
The Senior Project Manager's role is to plan, manage, and execute multiple project initiatives that create and sustain comprehensive solutions to deliver a world class customer experience. These deliverables are managed from initiation to project close out to ensure the quality of deliverables and timely completion. The role reports within the Program Management Office and oversees a portfolio of
Posted 4 days ago
Zones
- Clifton Park, NY
This position will be responsible for working across the organization to establish processes for nfrastructure's pricing and solutioning for internal and external use. The Project Manager serves as intake for customer questions and relays issues to appropriate PMO personnel. Work will include processing and tracking orders, managing project reports, and providing customer support. Key Responsibili
Posted 4 days ago
6 12 month contract potential for extension Serve as the global senior analyst responsible for consuming information, and converting it into sensible and meaningful information that can be consumed by members of all levels. Key Responsibilities The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individu
Posted 4 days ago
Zones
- Menands, NY
Network Engineer designs, installs, and configures both customer and internal corporate networks, including but not limited to switches, routers, and firewalls. The Network Engineer will generally specialize in other core networking areas which may include load balancing, security, and/or unified communications. This position will collaborate with the systems administration team on inter connectiv
Posted 4 days ago
As a member of Infrastructure Engineering in the Information Technology group, you will be a part of the infrastructure support and projects lifecycle. This includes Implementing, Maintaining, Monitoring and Troubleshooting of systems and network devices located on premise and in public cloud. Key Responsibilities Install/configure, maintain, monitor and automate in Windows, Linux, VoIP, Storage a
Posted 4 days ago
The Microsoft Senior Technologist is responsible for providing technical leadership and support within the Zones Microsoft Advanced Solution Center. The primary duties will include, but are not limited to technical advisement and leadership of Microsoft O365 and Azure support personnel, troubleshooting and solving complex O365 and Azure infrastructure issues, and oversight of junior technical reso
Posted 4 days ago
The manager of Digital Transformation will be key member of the digital transformation team at Zones. We are looking for individuals who want to grow professionally and make an impact on the business transformation of a $2 billion USD company. We recognize and emphasize that digital transformation is more than a technology initiative. It is about successfully addressing Business operating model, P
Posted 4 days ago
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