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Sorenson is searching for a Director of Customer Advocacy. The customer advocate is responsible for assisting the customer in providing excellent service. This includes responding to questions from clients and other staff members, maintaining positive relationships, communicating information about services provided by our company as well as making sure that all inquiries
Posted 2 days ago
Sorenson is looking for a Customer Care Manager (CCM) to join our Customer Care team, supporting our Growth organization. The key responsibilities of a Customer Care Manager are to manage the development and implementation process of a specific company product involving departmental or cross functional teams focused on the delivery of new or existing products. Plan and di
Posted 2 days ago
Data Business Intelligence & Sales Operations Analyst is a strategic member of our team. uunder the direction of the Sales Operations Manager. The Analyst is responsible for Data and Business Intelligence, providing pipeline, sales and revenue analytics, operational metrics for reporting, and business tracking in accordance with the business plan and strategy. You will be
Posted 2 days ago
Sorenson is looking for a Global Account Manager (GAM) to lead all sales initiatives for assigned account(s) in support of our Strategic Sales organization. The GAM is responsible for leading the execution of sales and business development initiatives. This person will help us define long term organizational strategic goals, build key customer relationships, identify busi
Posted 2 days ago
Sorenson is looking for a Service Delivery Manager to join our Customer Care team, supporting our Growth organization. The key responsibilities of a Service Delivery Manager (SDM) are to make sure that service delivery and Support Services processes are on track for the consistent delivery of a high level service in an effective manner. The SDM is expected to identify cus
Posted 2 days ago
CaptionCall
- Salt Lake City, UT
Sorenson Communications is seeking a qualified RFP & Proposal writer who will be responsible for various activities that support the Sales teams' client acquisition and retention initiatives. The RFP & Proposal writer will report to the Government Affairs and Contract Manager. This position is in integral part of Sorenson's sales team and will focus on developing and main
Posted 2 days ago
The Director of Customer Care will oversee the management of the B2B Customer Service Team. The Customer Care Director will be responsible for attaining both quantitative and qualitative goals for the group and is responsible for team management including morale, motivation and overall success. Among these goals Meeting or exceeding minimum outbound call requirements, sch
Posted 2 days ago
Sorenson is looking for a Global Account Manager, Amazon (GAM) to lead all sales initiatives for the Amazon account. Must reside near Amazon H.Q. 440 Terry Avenue N Seattle, WA 98109, in support of our Strategic Sales organization. The GAM is responsible for leading the execution of sales and business development initiatives into Amazon. This person will help us define lo
Posted 2 days ago
Sorenson is looking for a Global Account Manager, Microsoft (GAM) to lead all sales initiatives for the Microsoft account. Must reside near Microsoft H.Q. 1 Microsoft Way Redmond, WA98052, in support of our Strategic Sales organization. The GAM is responsible for leading the execution of sales and business development initiatives into Microsoft. This person will help us d
Posted 2 days ago
The Data Business Intelligence, & Sales Operations Manager is a strategic member of our team who leads a the Data Intelligence Analysts. The Manager is responsible for coordinating Data and Business Intelligence, providing pipeline, sales and revenue analytics, operational metrics for reporting, and business tracking in accordance with the business plan and strategy. You
Posted 2 days ago
CaptionCall, LLC, a provider of industry leading communication offerings with an emphasis on products and services for the hard of hearing, is seeking an energetic and smart software engineer to drive the development of enterprise applications and systems. The applicant will work as a member of the development team responsible for overall system architecture and developme
Posted 2 days ago
Help make a difference! CaptionCall is looking for a caring, customer service oriented Installer/Trainer with a passion for helping people with hearing loss communicate with the world! This hands on position has the privilege of individually training our customers on how to enrich their lives using the CaptionCall phone. This individual must enjoy working with a variety o
Posted 2 days ago
Help make a difference! CaptionCall is looking for a caring, customer service oriented Installer/Trainer with a passion for helping people with hearing loss communicate with the world! This hands on position has the privilege of individually training our customers on how to enrich their lives using the CaptionCall phone. This individual must enjoy working with a variety o
Posted 2 days ago
The Sales Executive will be responsible for all sales related activities that covers effectively penetrating, hunting, and farming and handling Small and Mid size customers in the Language Services industry. The Ability to communicate, present and influence all levels of the organization, including executive and C level. Proven ability to drive the sales process from plan
Posted 2 days ago
Primary person responsible for Third Party Risk Management, assessment requests, vendor evaluations and remediation oversight Track enterprise compliance across several security frameworks including NIST and SCF. Develop and deliver operational and executive reports / metrics to track and report on security initiatives, processes, and risks. Aid development of security pr
Posted 2 days ago
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