Develops and analyzes functional and cross functional requirements and designs documentation. Provides subject matter expertise and support to clients. Monitors products and services throughout the life cycle. Serves as a liaison between clients and the project team, captures supplementary specifications not included in client requirements, and logs and tracks requirement

Looking for highly motivated Application Implementation/Infrastructure Support Engineers. Resource will provide integration and operational support for production and lower environment cloud and web based applications with JBoss, MQ, Apache, VMWare, F5 Load balancer and other network and cloud components. Resource will join a team of System Engineers and O&M technicians w

Responsible for design, development, implementation, and support of business intelligence reports. Gathers requirements, performs analyses, and implements business intelligence solutions. Analyzes management information requirements to develop programs or administrative reporting systems, data gathering and analytical techniques. Collaborates with senior reports developer

Processes credentialing and re credentialing applications for the client. Reviews applications and prepares verification letters. Contacts various departments, licensing agencies, and insurance carriers to complete credentialing and re credentialing applications. Provides support to the client in the collection and query of credentials of members of the client. Conducts P

Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back office services. Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. Shift 9 30 AM 6 00 PM EST. Tempo

Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back office services. Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. Shift 11 30 AM 8 00 PM EST. Temp

Responsible for email, web chat services, as well as back office services. Completes daily routine tasks and responsibilities to support the Customer Service department or programs. Shift 8 00 AM 4 30 PM EST. Temporary role with potential end date of 6/30/2024. Job Responsibilities Supports customer to submit and process transactions Assists customer with identifying and

Supports one or more Help Desk systems developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident and ensures the customer contract information is accurate and complete. Job Responsibilities Perform

Assists lead trainer in facilitating location based classroom training sessions. Helps participants with individual questions or those that require one on one support to understand a topic. Assists with logistical support for lead trainer and participants. Provides additional administrative support including the collation and distribution of classroom materials. Delivers

Independently design and develop analytic solutions that investigate both quantitative and qualitative aspects of strategic and tactical service activities. Provide outputs or results in self service formats e.g., dashboards, visuals, graphical displays. Job Responsibilities and Duties Ability to translate customer needs and/or use cases into analytic solutions with minim

Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues. Duties a

Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues. Duties a

Responsible for hiring efforts for Management, Administrative, and Professional positions for Federal Agencies. Performs complex Position Classifications for General Schedule (GS) and Wage Grade (WG) positions to ensure that a well regulated classification program is maintained. Prepares position evaluation reports and communicates actions that must take place as a result

ASM is currently looking to hire Cloud Administrators with 2 3 years' hands on experience working in Azure or AWS. Their experience should include 4 6 years of experience in working with Infrastructures with a focus on Unix administration including patching and security hardening. Experience with infrastructure as code and configuration management automation is a plus. Jo

Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues. Duties a